Job Description

Pricing, Traffic & Trading Technology (PT3) builds the technology Zalando uses to price its assortment and to bring customers to it profitably. We set prices and vouchers with machine learning. We steer paid marketing and SEO across channels. We forecast demand so commercial teams can trade with confidence. Our work moves the company's revenue and profitability directly. PT3 is a matrix organisation of around 200 people in Product, Applied Science, Pricing Engineering and Traffic Engineering, with roughly twenty delivery teams. It is led by a VP, supported by a senior leadership team that includes two Directors: the Director of Product for the Pricing and Traffic Platforms, and the Director of Applied Science & Pricing Engineering. This role directly supports the VP and both Directors with organisational and operational leadership activities.

As an Assistant (all genders), you will be a critical partner to the VP and the two Directors, helping the PT3 leadership team succeed. You will work with many stakeholders inside and outside Zalando to help deliver PT3's goals. Through seamless daily administrative, logistical and project-management work, you will also help keep the team healthy.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Provide proactive, agile, and high-level support to the VP by managing complex calendars, balancing priorities across the three leaders, prioritising conflicting demands, and organising highly complex meetings, workshops, and large-scale events.
• Run the PT3 operating cadence: leadership Jour Fixes, the monthly All Hands, quarterly budget reviews and offsites
• Serve as a trusted gatekeeper and advisor by anticipating the needs and priorities of the VP and Directors, influencing outcomes, and ensuring focus on key strategic and leadership objectives.
• Exercise the highest level of discretion and professionalism in handling sensitive and confidential information, internally and externally.
• Proactively identify opportunities to streamline processes, enhance team efficiency, and support cross-functional collaboration within the leadership team.
• Act as the connecting point across the PT3 leadership team and its partners in Markets, Commercial and Finance, keeping agendas, decisions and follow-ups aligned.
• Contribute to special projects and initiatives on behalf of the VP, applying solid project management skills to ensure timely and successful delivery.
• Manage travel logistics, expense reporting, and budget tracking with precision and fiscal responsibility.
• Demonstrate exceptional organisational skills and resilience to meet deadlines and adapt in a fast-paced, dynamic environment.

WE’D LOVE TO MEET YOU IF

• You have completed your education/apprenticeship and have some years of experience as an executive assistant, senior administrative professional, or similar role supporting senior executives in complex organisations.
• You have experience in project management, including planning, execution, stakeholder coordination, and delivering projects on time and within scope.
• You possess exceptional communication skills, both written and verbal, in English; fluency in German is a strong plus but not mandatory.
• You have demonstrated success in organising and managing large-scale events, leadership offsites, and cross-organisational initiatives.
• You have a proactive, solution-oriented mindset, thrive on autonomy, and exhibit a flexible approach to shifting priorities.
• You have keen attention to detail, strong organisational capabilities, and excellent time-management skills, able to juggle multiple priorities with ease.
• You are experienced in working with Google Workspace tools (Calendar, Mail, Docs, Sheets, Slides, Hangouts) and comfortable leveraging technology to optimise workflows.
• You show a high level of emotional intelligence, influencing skills, and stakeholder management at senior levels.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Family support, including counselling and dedicated services for parents and carers
• Company pension scheme
• Employee shares programme
• Health and wellbeing options, including Wellhub
• Mental health support and coaching
• Development through our training platform and biannual peer-to-peer review
• 2 paid volunteering days a year
• Relocation assistance (subject to prior agreement)

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion