Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

ASSISTANT TENNIS PROFESSIONAL

The Four SeasonsResortLāna’iis lookingforanAssistant Tennis Professionalwho sharesa passion for excellence and who infusesenthusiasm into everything they do.Ourteamshave the opportunity toshape ourguest experience by providing exceptional knowledge of the Resortand exemplifying the Golden Rule in each interaction.Work authorizationrequired

WHAT YOU’LLDO

The Assistant Tennis Professional supports the Head Tennis Professional in delivering exceptional tennis and pickleball programs by leading private lessons, clinics, and group activities for guests of all ages and skill levels. This role plays a key part in creating engaging, high-quality experiences that reflect the highest standards of instruction, guest service, and professionalism. Responsibilitiesinclude, but are not limited to:

• Assist the Head Tennis Professional in delivering tennis and pickleball lessons, clinics, and group programming; support pickleball growth; manage pro shop systems, retail needs, racquet stringing, and equipment recommendations.

• Provide a welcoming, high‑level guest experience including facility orientation, program explanation, equipment and towel service, andaccurateentry of guest information into the reservation system.

• Maintain the tennis shop and facilities, including court setup and breakdown, cleaning, organizing retail areas, and keeping supplies fully stocked.

• Answer phones and manage reservations to Four Seasons standards, while professionallyassistingguests with resort and local information.

• Maintain strong knowledge of programs and court availability,anticipateguest needs, recognize returning guests, and provide personalized service.

• Ability to drive to support coverage at the Koele Tennis Facility in Lanai City.

• AndMore!

WHAT TOBRING

• Successful candidate mustpossesslegal work authorization in United States

• The hospitality business functions seven (7) days a week, twenty-four (24) hours adayand scheduled days and times may vary based on need. Holidays and weekends availability isrequired

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card

• ValidHawaii Driver’sLicense

• Ability to stand for extended periods,lift upto60lbs, and push/pull as needed during shifts

• Minimum 1 year of experience in the tennis industry as a full-time instructor preferred; experience in a resort, country club, or luxury tennis environment is a plus

• Strong customer service skills with keen attention to detail and the ability tomaintainan organized workspace

• Professional demeanor with the ability to remain composed in a fast-paced, medium-volume setting

• Willingness to learn andassistwith group programming, including adult cardio tennis, junior clinics, and advanced player clinics

• Ability to work individually with players of all levels, from beginner to advanced

• Minimum NTRP rating of 4.5required; 5.0 preferred

JOIN OUR ‘OHANA & ENJOYOUR AMAZING BENEFITS:

• Hourly Rate:$27.88

• 100% Employer contributed Medical, Dental, and Visionbenefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit,etc) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• ComplimentaryEmployee Meals &Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

We look forward to receiving your application!

Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about whatit'slike to work at Four Seasons ResortsLana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf