Job Description

Assistant Technician

Department: Underwriting

Employment Type: Permanent

Location: Cheltenham

Compensation: £23,811 / year

We are seeking a diligent and motivated Assistant Technician to join our team. This is a fantastic entry level role for a candidate to kick start their career within the insurance market! The successful candidate will be responsible for processing accurate information within set benchmarks and in accordance with agreed procedures. This role involves analysing technical data, calculating transactions, and contributing to team success through personal development and flexibility. We are a people-centric culture of togetherness, empowerment, and involvement. It is our team that makes PoloWorks.

We welcome applications from candidates seeking part-time hours or job share opportunities. Please indicate your preferred working arrangements within your application.

Key Responsibilities

• Process London Market Insurance underwriting data in accordance with established procedure guides
• Analyse technical data and calculate technical transactions, including limits, premiums, and deductions.
• Collaborate effectively as a proactive and supportive team member.
• Demonstrate commitment by taking pride in work, supporting colleagues, and fostering a positive work environment.
• Work closely with the line manager to contribute to team success.
• Build and maintain professional relationships with client counterparts.
• Support cross-functional teams and contribute across multiple client accounts as needed

Skills, Knowledge & Expertise

• Strong attention to detail with a focus on service excellence and client experience.
• Effective verbal and written communication skills.
• Ability to work independently while fostering teamwork and collaboration.
• Minimum of 5 GCSEs or equivalent at grades 4 and above, including Mathematics and English Language
• Willingness to study for the CII qualification.
• Demonstrates values aligned with PoloWorks PRIDE principles:
  • Pioneering – Continuously improving and innovating.
  • Responsible – Acting with integrity and accountability.
  • Inclusive – Valuing diversity and creating an equitable workplace.
  • Delivery-Focused – Providing high-quality services.
  • Empowering – Supporting personal and professional growth.

Job Benefits

As well as a competitive salary, discretionary annual bonus, and 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

Benefit Band 1