Job Description

Assistant Team Manager (Supported Accommodation) | 10572 | Permanent Contract | 37 hours per week | £43,822 to £48,227 per annum plus on-call | Grade K | Countywide

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. This is a unique opportunity for a strong leader with excellent interpersonal skills, who can demonstrate their ability to lead and motivate staff and drive change. You will ensure that young people are at the centre of everything that happens in the homes. You will be an excellent problem-solver, able to make sound judgements under pressure and respond effectively in a crisis.

As an Assistant Team Manager in the Supported Accommodation service, you will be expected to provide management to the staff teams and Senior Practitioners at our Supported Accommodation homes, in accordance with legislation, Ofsted regulations, departmental policies and procedures, and county priorities. You will support the Team Manager to provide effective management and leadership to the teams, ensuring that appropriate consultation and advice are provided to enable services to meet departmental standards.

Ideally, you will have professional experience in residential care, supported accommodation, or child-focused services, and be able to demonstrate substantial experience relevant to the responsibilities of this role. You will be required to have a relevant qualification or equivalent experience, and you will be expected to hold a Level 5 qualification in Leadership and Management or be willing to work towards this within the first two years of employment. This post is predominantly office hours, but you will be required to participate in the on‑call rota for the homes during weekends, evenings, and bank holidays.

Duties will include the supervision, support and performance management of Senior Practitioners and the staff team. You will support the Team Manager with the ongoing development of the service, using feedback from young people and their families, other agencies, and by monitoring all aspects of the homes as required by the Supported Accommodation Regulations 2023.

As part of your duties, you will ensure that all legislation is met, including responsibility for achieving Ofsted standards and working in line with regulatory guidelines.

To work within this environment, you will need to be committed to making a difference in the lives of young people. You will need to be reliable, have strong personal relationships and communication skills, and uphold high professional standards.

This is a hybrid role and covers several homes, so a full driving licence and daily access to a vehicle are required.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

For an informal discussion please contact Maria Gronborg, Service Manager - Supported Accommodation – 01603-223286.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 28 May 2026 at 23:55

All other applicants closing date: 03 June 2026 at 23:55

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.