Assistant Team Leader
Join Our Growing Team!
West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.
West Coast Convenience continues to expand and is seeking customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.
If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.
As an Assistant Team Leader, you play a critical role in supporting the Team Leader in all aspects of store operations. You help lead the team, ensure operational excellence, and deliver a consistent, high-quality customer experience.
This is a hands-on leadership role where you will actively work alongside your team—coaching, problem-solving, and ensuring daily execution meets company standards. You will also step in to lead the store in the Team Leader’s absence.
Primary Responsibilities:
Team Leadership
- Help train and coach team members
- Provide coaching and support to drive performance
- Promote a positive team environment
- Lead the store in the Team Leader’s absence
Operations
- Support daily operations for smooth, consistent execution
- Assist with scheduling, timekeeping, and coverage
- Handle cash, reports, and store paperwork accurately
- Troubleshoot basic equipment issues
Sales & Inventory
- Support ordering, stocking, and merchandising
- Monitor inventory, reduce shrink, and maintain presentation
- Drive sales through promotions and merchandising standards
- Track performance and identify improvement opportunities
Customer Experience
- Deliver exceptional customer service on every shift
- Resolve customer concerns quickly and professionally
- Keep the store clean, organized, and welcoming
Compliance & Safety
- Follow company policies and regulatory requirements
- Support food, fuel, and workplace safety standards
- Maintain a safe environment for employees and customers
- Perform all other duties as assigned
Requirements
Requirements & Qualifications:
Physical Requirements:
The Assistant Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds. The Assistant Team Leader must be comfortable working in varied environments, which include outdoor areas during hot summer conditions as well as cold indoor spaces, such as walk-in freezers
Employee Incentives:
Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.** The company reserves the right to run background checks as a condition of employment**
Pay Range: $17.00 - $20.00/per hour
We are your all-in-one convenience store and marketplace. Our goal is simple—we want to redefine the convenience retail store by offering exceptional items that are good for you; excellent customer service and a fantastic experience from the time you enter Loop. We strive to provide our customers with everything from a wide variety of fresh foods to daily grocery items which meet their needs and seating areas which give them the opportunity to relax.
