The Assistant Supervisor, Facilities Management provides on-site operational leadership to ensure a clean, safe, and patient-centered environment. This role directs daily activities and staffing coverage, supports onboarding and ongoing staff training, and offers informal coaching while escalating performance concerns as needed. The Assistant Supervisor monitors service quality, safety practices, and compliance; uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication; and identifies operational or workflow issues for improvement. The position serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services. Additional responsibilities include assisting in hiring processes, supporting workforce planning needs, and representing leadership during assigned shifts while supervisors retain final decision-making authority.
Two-year degree with one year of related experience or high school diploma/GED with two years of related experience required. Valid driver's license required.
Post secondary education preferred. Experience in environmental services, healthcare support services, or a related operational field is required, with prior lead or supervisory experience preferred. Must demonstrate strong communication, interpersonal, organizational, and problem-solving skills, along with the ability to multitask, prioritize, and work independently within defined authority. Proficiency with computers and operating systems is essential, as is the ability to use data to make informed decisions. Demonstrate commitment to customer service, safety, confidentiality, professionalism, and teamwork is expected. Must be flexible and willing to occasionally support different shifts or operational needs as required.
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
