Job Description

We’re hiring to fill a current vacancy, join our team at Queen Spectacle - Etobicoke - The Kingsway partners of solis optics, as an Assistant Store Manager/Optician!

In this role, you’ll support driving operational excellence and help foster a customer-focused environment. You’ll empower staff, optimize store performance, and make a meaningful impact on people’s lives – one frame at a time.

This position is a full-time role working 30-40 hours per week. Our location is open Monday to Saturday.

What You’ll Do

• Support the Store Manager in leading daily operations to deliver a smooth, customer- focused experience
• Train, coach and develop team members on processes, programs, and products
• Foster collaboration, trust, engagement and teamwork amongst the team
• Collaborate with leadership to set and achieve store goals
• Assist in scheduling staff to ensure optimal coverage and smooth store operations
• Manage accounts receivable and payables, process bank deposits and perform bank reconciliations
• Manage inventory to ensure accuracy and product availability
• Step in to lead the store and guide the team in the Store Manager's absence
• Educate and guide customers on eyewear options tailored to their lifestyle, ensuring both style and optimal vision
• Perform eyewear repairs and adjustments to ensure proper fit and comfort
• Support store operations by performing additional duties as required

What You Bring

• Registered Optician in Ontario
• College degree or equivalent experience
• Minimum of two years experience in a customer service focused retail environment
• Minimum of one year experience in a coaching or leadership role
• Experience in an optical environment is an asset
• Proficiency with technology and computers, including MS Office Suite
• Excellent organizational, time management and multitasking skills
• Outstanding oral and written communication skills
• Ability to multi-task and thrive in a fast-paced environment
• Proven ability to inspire, coach and mentor a team while driving organizational goals and delivering exceptional customer experiences
• A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

How You'll Benefit

• Competitive wages and benefits with exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $58,100 to $72,600 annually, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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