Job Description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are now seeking an Assistant Store Manager to provide great leadership for Macau retail store. To Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team.

RESPONSIBILITIES

• Team Management

  • Lead and motivate the team to drive the business
  • Provide training and setting performance standard to ensure the store team deliver excellent customer service to every client
  • Identify, recruit and develop talents

  Customer Relationship Management

  • Manage client database and drive appointment bookings
  • Build a loyal Clientele and foster a Client-centric mindset by developing long term Client relationships

  Business Development

  • Develop and formulate sales plans and strategy in order to drive team performance and store productivity
  • Build a strong connection and relationships with relevant stakeholders

PERSONAL PROFILE

• At least 5 years previous supervisory or management experience in luxury retail
• Ability to manage a team with strong communication and leadership skills
• Business driven and strong in clientele

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Macau S.A.R., China || Not Applicable || Macau || RETAIL OFFLINE || MAINLINE || n/a ||