Job Description

Provide support to the Store Manager in achieving the sales and profitability targets, ensure the quality of services and shop appearance is always according to Swarovski strategy and policy. One to three years of experience acquired in a similar role required.

WHAT YOU CAN EXPECT

You will work in a fascinating field, as part of a motivated, dynamic team, within the world of fashion, jewelry and accessories.
• Responsible for maintaining personal goals of Sales, VIP activity, Conversion, SPH, DPT, UPT, Name capture, AE and SCS Sales
• Drives brand loyalty by adopting an experiential selling environment, through nurturing authentic relationships, creating unexpected gestures and consistently providing the ultimate consumer experience
• Creates a Collaborative Selling Culture in the Store, ensures Associates are trained in the “Swarovski Experience" Training Program and other Selling techniques
• Demonstrates/Sells products to customers, explaining benefits, features, prices, quality, value and other information, builds the business through outstanding customer service

WHAT WE EXPECT

As an ideal candidate you will be a strong, expressive personality with a stylistically appropriate and professional manner. The ideal candidate will also be results oriented, able to thrive in an extremely fast paced environment, metrics driven, poised and confident and have a passion for selling.
• Candidates must have 2 years related experience in a premium, luxury branded retail environment with supervisory experience
• Background to include having worked in a goal/metric oriented environment
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations
• Must be able to work with a minimum amount of supervision
• Ability to read and interpret documents such as Store Operations Manuals and Training Manuals
• HS diploma or equivalent

WHAT WE OFFER

• Be a key part of a global world-class luxury brand.

• Work in a 125-year-old family run organization that feels local but has dynamic global reach. • Come sparkle in one of our many world-wide businesses housed here in Canada.

• Experience a strong sense of belonging as we proudly work together.

• Whether you are just beginning or celebrating an existing career, we invite you to make your own mark on Swarovski’s rich history.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at HR.Canada@swarovski.com. Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à HR.Canada@swarovski.com. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format