Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.
Every in-store purchase supports our Australian Red Cross teams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.
Bring your passion for people, retail, and community impact to one of Australia’s most trusted organisations. As our Assistant Store Manager, you’ll play a key role in driving the success of a Red Cross Store while helping create a warm, inclusive space for customers, volunteers, and the local community.
The Assistant Store Manager supports the Store Manager in all aspects of daily operations and confidently steps into leadership when they’re away. You’ll lead from the floor, spending around 90% of your time engaging with customers, coaching volunteers, and ensuring the store looks exceptional. Your focus: drive sales, deliver outstanding customer service, and build a motivated, high performing volunteer team.
Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)
Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.
Career development: Ongoing learning, training, and professional development opportunities
This role is covered by the General Retail Industry Award 2020, Level 4. Pay from $29.45 / hour + casual loading + superannuation, with access to salary packaging.
Cover letters should be addressed to Andrea Humphries and should outline how you meet the requirements above.
For a confidential discussion, please contact:
Andrea Humphries, ahumphries@redcross.org.au
(Enquiries only. Please submit applications via SEEK or our Careers page)
Applications close: Thursday, 19 November 2026
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Job Ref # 13943
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
