Job Description

Purpose

The Assistant Store Manager (ASM) ensures and creates an excellent shopping experience for customers; with a focus on servicing the customer, driving sales growth and profitability. They establish an engaging environment for all team members. The ASM leads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The ASM also trains, motivates, mentors, coaches, and develops store team members to ensure delivery of best-in-class store operations. The ASM ensures all store team members comply with all company policies and procedures, and city, state and federal requirements.

Responsibilities

• Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards
• Creates a safe and positive store environment for both team members and customers
• Assists store manager with creating the weekly schedule for team members
• Leads the store in the store manager’s absence to include opening and closing the store
• Performs and/or coordinates building maintenance
• Takes genuine interest in the growth, development and success of team members through rigorous training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required
• Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers
• Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience
• Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to company’s operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved
• Responsible for key metrics of store operations, including sales, customer counts, labor productivity, and shrink
• Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager
• Responsible for merchandising program execution, all plan-o-grams, displays, price signs, shelf tags and loyalty programs
• Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop
• Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet company’s standards.
• Responsible for excellent perishable product offering and management, including in-stock positions, in-stock conditions, fresh standards met in all perishable departments and shrink exposure-
• Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures
• Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.
• Acquires food safety certification in accordance with company policies and city/state requirements
• Always provides support to the store manager
• Performs other duties as assigned

About You
• Must be 18 years of age or older
• High School diploma or equivalent
• Basic experience with electronic technology and communications
• Minimum of two (2) years of management experience
• Management/leadership experience supervising others along with previous experience in scheduling, merchandising; budgeting and expense control preferred
• Leadership and/or management training preferred
• Effective oral and written communications
• Excellent interpersonal and communication skills
• Ability to effectively manage multiple priorities and tasks
• Ability to effectively complete administrative paperwork in a timely manner
• Proficient in planning and analytical skills (comprehension of P&L, budget, and expense)
• Strong leadership and time management skills
• Bilingual an advantage in certain locations
• Must also be able to work in a fast-paced environment
Physical Requirements
• Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds
• Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
• Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks
• Must have the ability to stand, walk and / or move about for extended periods of time

Our Values
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits
Eligible for Team Members who are full-time or who average 30 or more hours per week are eligible for health and welfare benefits
• Paid Time Off
• Medical Insurance
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• Team Member Referral Program
• Wellbeing Program
• Career development opportunities

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.