Crosby's Stores (Reid Stores, Inc.)

Assistant Store Manager - Dunkirk, NY

Crosby's Stores (Reid Stores, Inc.)  •  $40k - $44k/yr  •  Dunkirk, NY (Onsite)  •  22 days ago
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Job Description

Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.


You’ll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experience—every day, every time.


What You’ll Do


Customer Experience

  • Deliver prompt, friendly, and professional service to every customer
  • Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards
  • Promote and assist customers with enrolling in My Crosby’s Rewards
  • Drive sales through suggestive selling and add-on recommendations
  • Handle customer concerns and resolve issues when the Team Leader is not present

Store Operations

  • Help oversee daily operations to ensure efficiency and profitability
  • Maintain store cleanliness, organization, and brand standards
  • Support merchandising, promotions, and inventory management
  • Ensure compliance with all food safety, tobacco, alcohol, and company regulations
  • Communicate effectively with team members and leadership

Team Leadership

  • Train, coach, and support store associates
  • Assist with scheduling and maintaining proper staffing levels
  • Provide feedback on employee performance and development
  • Foster a positive, respectful, and team-oriented work environment

Financial & Administrative

  • Assist with inventory control, audits, and reporting
  • Support accurate cash handling and daily bank deposits
  • Review timekeeping and assist with payroll processing
  • Report discrepancies and maintain accurate records

Safety & Maintenance

  • Help maintain a safe and secure store environment
  • Follow proper opening/closing procedures and cash security policies
  • Monitor equipment, cleanliness, and overall store conditions
  • Report maintenance or safety concerns promptly

*Benefits*

  • Medical Insurance with Employer Contribution
  • Voluntary Dental Insurance
  • Life Insurance- Company Paid
  • 401K & Paid Time Off
  • Leadership Paid Training Program
  • Career growth opportunities!
  • Company Discounts
  • Significant Fuel Discounts!
  • Scholarship Opportunity and Tuition Reimbursement
  • Employee Assistance Program- Company Paid
Crosby's Stores (Reid Stores, Inc.)

About Crosby's Stores (Reid Stores, Inc.)

Today, our 88+ Crosby’s stores are found in many small towns, villages, and suburban communities. Many locations serve as gathering spots, reliable fuel stations, convenience and grocery shopping, in addition to being a go-to destination for breakfast, pizza & subs. We are honored to support our local fire departments, school districts, youth sports leagues, community programs, and charitable organizations.

Our history throughout the communities we serve runs deep, and with over 100 years in the business, you can begin to understand why.

In 1922, at the dawn of the automobile era, J. Ward Reid Sr.’s entrepreneurial spirit led him to open a one-pump gasoline service station at Lake Avenue and Clinton Street in Lockport, NY. By the turn of the century, and with two significant convenience chain acquisitions, K&K Food Mart stores in 2002 and Crosby Dairy Mart stores in 2004; Reid Stores, Inc. was established to focus on the direct operation of company owned and operated convenience stores. In 2006, these stores converged to operate under one cohesive moniker, Crosby’s. In 2010, with the acquisition of Erie Petroleum, Crosby’s gained further reach into Northwestern Pennsylvania. By this time, our company had now reached nearly 50 locations spanning from Brockport, NY to Erie, PA. In 2017, MWS Enterprises was acquired, adding nearly 40 new Crosby’s owned and operated locations, covering Ontario to Chautauqua County.

Today, we continue in our pursuit to serve and support our local communities. We hope we have the opportunity to fuel your way and add a smile to your day!

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Lockport, New York
Year Founded
1922
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