Job Description

Assistant Store Manager, Level II: Full-Time, Year Round

Specialty Sports Venture (SSV)

Colorado Springs, CO

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

Bicycle Village is Colorado's finest bike shop and an integral part of the Colorado cycling community. Our customers are a diverse cross-section of multicultural people, from novice riders who enjoy cycling for recreation, to world-class professional athletes and everything in between. They expect the best from us whether they are shopping for bikes, components, clothing or accessories. And at BV it's not good enough to do just enough, we consistently exceed expectations.

The role of assistant store manager is to assist in managing sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

Responsibilities include (but are not limited to):

• Generate sales, demonstrate and maintain a professional standard of guest service
• Assist store manager in maintaining an enthusiastic and professional standard of guest service
• Provide training resources for employees in POS, product knowledge, guest service, and sales
• Administer company and store policies and guidelines
• Assist Store Manager in communicating company values and goals to the employees
• Assist Store Manager in monitoring and controlling daily payroll budget
• Maintain merchandising and cleanliness standards
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Recruit and assist in training and maintaining a quality core staff
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policies and standards
• Assist Store Manager in supply orders, MSDS, OSHA, and audit standards for store

Qualifications:

• A minimum of 3 years of cycling experience - preferred
• A minimum of 1 year of cycling retail management experience - required
• High school diploma or equivalent - required
• Proficient in Microsoft Office applications - required
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Familiarity with rental and retail POS system - preferred
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests

Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture. SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.

Learn more about Bicycle Village

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:

• Medical, Dental, Vision and Prescription Drug plans
• 401 (k) Retirement Plan
• Free Epic Ski and snowboard pass to our world-class resorts; including Beaver Creek, Vail, Breckenridge, and Keystone
• Employee discounts at our retail stores
• Employee Assistance Program (EAP)
• Auto, Home and Pet, Insurance
• Excellent training and professional development.