Job Description

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! 

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ anda Sales Associates is called "Athlete". 

Join the NIKE, Inc. team! 

As an Assistant HeadCoachyou are

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers

• Coordinating,supportingandsupervisinga diverseteamand ensuring an excellent work atmosphere (e.g.recruitment, development, performance management, staffing)

• Implementing operational excellent processes and tools to reach sales targets,optimizeservices and improve the consumer satisfaction as well as to increase efficiency and productivity

• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience

• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g.sustainability, membership, digital services)

• Providing reports about store activities, localmarketplaceand consumer insights

• Ensuring that the storecomplies withall NIKE standards and guidelines

• Cooperating with your business partners across stores and HQ

Whatyouget 

• Attractive salary that evolves with the market and experience 

• Opportunity on receiving monthly bonus payments  

• Attractive online and in-store employee discounts 

• Attractive Benefits Package, Pension & Share scheme 

• Exciting development and career opportunities 

• Regular training on leadership,salesand products 

• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I) 

• Staff dress torepresentNIKE and foster our team spirit 

• Accesstosportsactivities 

• Opportunities toparticipatein unique NIKE moments 

Whatyoubring 

• A passion for NIKE and/or love of sport 

• Some experience in retail and/or leadership positions  

• Very goodcommand of English language (written  andspoken) 

• Experience and competency in serving exceptional consumer service 

• Ability to coach and developa strong team  

• Strong focus on communication 

Flexibility to work in shifts and on weekends 

Qualifications

Requirements for the position include:

• Extensive retail experience including experience in management 

• Enthusiasm and passion about sports and / or sports fashion

• Availability to work evenings and weekends