Big O Tires

Assistant Store Manager

Big O Tires  •  $53k - $60k/yr  •  Lebanon, IN (Onsite)  •  4 hours ago
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Job Description

Benefits:

  • Sales Bonus
  • No Sundays
  • Paid time off
  • 401(k) matching
  • Employee discounts

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

Shop & Workflow Operations

Support the Store or Center Manager with daily operations, safety protocols, and store cleanliness.

Schedule, coordinate, and assign work to mechanics, technicians, and lube specialists to maintain steady bay productivity.

Manage parts ordering, outside vendor orders, inventory tracking, and vehicle staging.

Perform technician or service duties (such as light maintenance, inspections, or quality control checks) when required.

Customer Service & Sales

Greet customers, answer multi-line phone calls, and schedule service appointments.

Create accurate repair estimates, explain service recommendations clearly, and handle customer inquiries or concerns.

Drive sales initiatives for tires, parts, and undercar maintenance.

Team Leadership & Administration

Assist with interviewing, training, coaching, and scheduling staff.

Manage the facility during the Store Manager’s absence or on opposing shifts.

Ensure compliance with company policies, state safety/inspection standards, and environmental regulations.

Qualifications & Requirements

Experience: Minimum of 1 to 2+ years of experience in automotive repair, retail parts sales, quick-lube operations, or service advising.

Education: High School Diploma or GED equivalent.

Licenses & Certifications:

  • Valid driver’s license with an acceptable driving record.
  • Preferred: ASE Certifications, state/local inspection licenses, or prior leadership experience.

Skills:

  • Strong communication and customer service skills.
  • Basic computer proficiency and math skills to calculate discounts, parts margins, and estimates.
  • Ability to stand for long periods, work in a fast-paced shop environment, and lift up to 50–75 lbs.

Compensation: $53,000.00 - $60,000.00 per year

From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Big O Tires

About Big O Tires

The Big O Tires story begins back in 1962, just as America's new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers'​ own company stores. Big O's founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers.

Almost a half-decade later, Big O Tires has become North America's largest retail tire franchisor, with over 400 independently-owned and operated locations, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings.

In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of TBC Corporation. Big O's reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world's leading traders of goods and services.

As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Palm Beach Gardens, FL
Year Founded
1962
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