Job Description

Assistant Store Manager (Full-Time) – Merrimack Premium Outlets

Travelpro Luggage Outlet

80 Premium Outlets Blvd. Suite 369, Merrimack, NH 03054

Help Shape the Future of Modern Mobility

Travelpro® is evolving — from a trusted legacy luggage brand into a modern, design-led mobility company built for people constantly in motion.

We are looking for a Assistant Store Manager to support daily retail operations while helping deliver exceptional consumer experiences and maintain Travelpro brand standards. This role partners closely with store leadership to support team development, operational consistency, merchandising execution, and sales performance within the store environment. You will play an important role in supporting store success, strengthening consumer engagement, and helping create a collaborative, high-performing retail culture.

If you are passionate about retail leadership, consumer experience, and operational excellence, this could be the opportunity for you.

What You’ll Do

Support Store Operations & Team Performance

• Support daily store operations, scheduling, operational consistency, and overall store readiness
• Assist with onboarding, training, coaching, and development of store team members
• Help maintain store records, operational documentation, and safety standards
• Partner with store leadership to support team performance and operational goals
• Assume leadership responsibilities in the absence of the Store Manager when needed

Elevate Consumer Experience & Brand Standards

• Deliver and reinforce exceptional consumer engagement throughout the store experience
• Support team selling efforts and assist consumers throughout the sales process
• Maintain visual merchandising, promotional updates, pricing accuracy, and brand standards
• Support inventory organization, merchandise processing, and operational accuracy
• Help resolve consumer concerns and communicate operational opportunities to leadership

Requirements

What Makes You Successful

• Consumer-focused, collaborative, and service-oriented
• Organized and able to manage multiple priorities in a fast-paced retail environment
• A strong communicator with excellent interpersonal and coaching skills
• Detail-oriented with strong follow-through and accountability
• Adaptable and energized by leadership, teamwork, and operational excellence

What You Bring

• 2–4 years of retail experience preferred
• Supervisory or retail leadership experience preferred
• Strong communication, consumer engagement, and organizational skills
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook
• High School Diploma or equivalent required

Preferred:

• Experience supporting merchandising, inventory management, and operational execution
• Experience working in fast-paced consumer-facing retail environments
• Visual merchandising experience preferred

Why This Role Matters

This role plays an important part in supporting the overall consumer and team experience within Travelpro retail stores.

Your work will directly impact:

• Consumer satisfaction and store experience
• Team collaboration and development
• Operational consistency and merchandising execution
• Store performance and sales support
• The continued growth of the Travelpro retail experience

This is an opportunity to contribute to a company actively transforming its brand and consumer experience while helping shape the future of Travelpro retail.

What We Offer

A Culture Built for Growth

We believe in collaboration, accountability, innovation, and continuous improvement. We move fast, support one another, and challenge ourselves to keep evolving.

Time Away & Wellbeing

Paid Time Off and company-paid holidays.

Comprehensive Benefits

Medical, Dental, Vision, Health Savings Accounts, and wellness programs.

Invest in Your Future

401(k) company match.

Community & Connection

Employee-led engagement initiatives focused on wellbeing, collaboration, and creating a workplace where everyone belongs.

About Travelpro®

Travelpro® was founded by airline pilot Bob Plath, whose firsthand travel experience inspired the invention of the original Rollaboard® suitcase — changing modern travel forever.

Today, we are building on that legacy as we evolve into a modern mobility and travel lifestyle brand designed for today’s global traveler.

Our products combine aviation-level performance with elevated design, helping ambitious people move confidently through every journey.

Travelpro®

Tested by the Best. Designed for What’s Next.

Travelpro® is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic under applicable law.

Travelpro® is a drug-free workplace.