Job Description

At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for an Assistant Store Manager at our Ottawa Trainyards location in Ottawa, Ontario!

What You’ll Do:

• Support daily retail and salon operations to ensure a smooth, welcoming experience
• Lead by example, coaching and motivating team members to achieve sales and service goals
• Build strong relationships with customers, creating loyalty through consistent and memorable experiences
• Assist with scheduling, payroll, inventory management, and customer appointment bookings
• Maintain a clean, well-stocked, and beautifully merchandised salon that meets Chatters’ standards
• Share product knowledge and support training, onboarding, and development of team members
• Step in as a leader when needed, solving problems and making decisions that positively impact customers and the team

Who You Are

You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values:Start with the Power of You :You lead with confidence, creativity, and accountability, taking pride in your work and ownership of your growth.Every Interaction Matters: You understand that each customer and team interaction is an opportunity to create a positive experience.Make It Memorable: You go beyond expectations, creating moments that leave a lasting impression.More Than Just Beauty: You see beauty as a way to build confidence, connection, and communityCommit to Grow and Learn: You’re motivated to continuously learn, develop your leadership skills, and support the growth of othersWhat You BringAt least 1 year of retail leadership experiencePassion for beauty and delivering exceptional customer experiencesStrong communication, organization, and time-management skillsAbility to multitask in a fast-paced environmentReliable, accountable, and solution-oriented mindsetComfort using POS systems and basic computer programsFlexible availability, including evenings and weekendsWhat We OfferCompetitive hourly wage, starting from $19.25 per hourSales incentives and performance-based rewardsProduct and salon service discountsSales incentivesMedical and dental benefits (where applicable)FREE in-salon, regional, and national education opportunitiesOpportunities to learn, grow, and advance your careerHow to Apply

Ready to lead with confidence and purpose?

Submit your online application or email us at careers@chatters.ca

Connect with us on:

• Instagram: @chattershairsalon
• Facebook: Chatters Hair Salon
• LinkedIn: Chatters Canada
• Website: https://www.chatters.ca

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.