Job Description

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Warringah Mall boutique

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU:

• A genuine passion for delivering exceptional service and building warm, authentic customer connections.

• Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.

• Confidence to motivate and encourage the team, helping everyone perform at their best.

• A results-aware mindset with a focus on supporting sales growth and strong store performance.

• Experience assisting with coaching and training team members in sales and service.

• Good problem-solving skills, strong organisation, and a proactive, can-do attitude.

• A positive, adaptable approach and a willingness to step up to challenges when needed.

• An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US:  

Flo & Frankie is a New Zealand, family-owned business known for quality products and warm, genuine customer service. Our passion is our people - we’re here to create something meaningful, helping others build confidence and feel empowered.

We’re committed to delivering a memorable, personalised customer experience, reflected in everything we do - from our culture to our values. We’re looking for people who share our passion for going above and beyond.

As a growing, values-led brand, we offer flexibility, support, and above-market pay. You’ll play a key role in our journey, with opportunities to grow alongside us.

At our core is a commitment to making a positive impact - for our team, our customers, and our community. From reducing plastic in our packaging to supporting meaningful initiatives through our Flo Gives Back program, we believe in doing good while looking great.

OUR PERKS:

• Above-market hourly rates plus achievable super sales bonuses.

• Generous staff discounts across our beautiful collections.

• A warm, collaborative, and growth-focused team culture.

• Ongoing training and support to set you up for success.

• Leadership development and clear career pathways.

• The chance to be part of a purpose-driven brand that leads with heart and makes a positive impact.