Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.
The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.
Your Opportunity, Your Team
Our retail expansion in main markets starts with hiring the best leaders. As Assistant Store Manager, you will hire and retain great talent to deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Frontgate brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.
You will report to the General Manager.
Where You'll Work
This role is onsite and will require you to work from our Columbus, OH, Frontgate location daily. Relocation assistance is not available for this role.
What You'll Do
Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment.
Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.
Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
In partnership with the Store Leader, develop a strategy to increase sales. This strategy will build guest loyalty through store programs, including Design Services, Frontgate Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
Recruit and Train Team Members in all open positions.
Perform store opening, closing, and banking activities.
What You'll Bring
3+ years of management experience in specialty retail industry, but not required.
Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems.
Availability to work flexible schedule, including evenings, weekends, and holidays.
Ability to lift and mobilize medium to large items, up to 50lbs.
#LI-Onsite
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
