PURPOSE OF POSITION:

To assist the Store Manager in the operation of the store selling new and used merchandise.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance. In that, work ethic is more “caught than taught”, you will teach others by your own work ethic and passion for quality.
• To assist the Store Manager in scheduling employees and to supervise store personnel assuring that compliance with agency policies and procedures regarding store operations is in effect.
• Assist the Store Manager to instruct/enforce store safety and security procedures.
• To assist store personnel in selling of merchandise and to also engage in personal sales.
• To receive and check incoming inventory, returns, stock transfers, and donations. To place the stock in the proper area of the store and then place on selling fixture.
• Assure that sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing the daily administrative and clerical functions of store operations, cash transactions, daily bank deposits and ordering of supplies.
• Assist the Store Manager in maintaining store records, reviewing and analyzing sales receipts, and determining efficiency of store operations.
• Assist in the proper training of store personnel per established guidelines, policies, and procedures
• Assist customers and handle any customer complaints.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

EDUCATION:

College education preferred; experience may be substituted for education.

EXPERIENCE:

Some retail sales management experience and several years of customer service experience.

INTERPERSONAL RELATIONSHIPS:

Must always assist, instruct. and advise store personnel in a professional manner. To inform the Store Manager of significant events. Be responsive to both deadlines and requests from management.

WORKING CONDITIONS:

Work in a retail store selling new and used merchandise. Must be available to work days, evenings, and weekends as scheduled.

PHYSICAL DEMANDS:

Must be able to lift 50 lbs. Long periods of standing on average of 8 hours per shift are required. Repetitive bending and stooping.