Job Description

As an Assistant Store Leader at Parker’s Kitchen, you will assist in managing all aspects of store operations, including gasoline, retail, and food service. In this role, you will support daily operations, ensure exceptional customer experiences, and contribute to employee development, all while maintaining the high standards that Parker’s Kitchen is known for. This role will provide you with the experience and opportunities to grow within store leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Assist the Store Leader on training and coach team members to maintain high service standards and a welcoming atmosphere for customers.
• Speak honestly and act with integrity, upholding company values at all times.

Leadership & Team Management:

• Assist in leading, planning, and organizing store operations, including gasoline, retail, and food service.
• Support the Store Leader with managing staff, delegating tasks, and ensuring proper team members are properly trained and motivated.
• Partner with the Store Leader to help foster a positive work environment through effective communication, conflict resolution, and teamwork.

Operational Duties:

• Assist the Store Leader with overseeing daily store operations to ensure smooth functioning, including inventory management, ordering, and stocking.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Assist in efficiently meeting operational standards and productivity goals.
• Perform additional tasks as assigned to support the overall success of the department.

Financial Duties:

• Assist in managing store budgets and expenses to maintain profitability and control costs.
• Partner with the Store Leader on monitoring sales and performance to help meet financial goals and targets.
• Ensure accuracy in cash handling, register operations, and inventory management.

REQUIREMENTS:

• Must be at least 18 years older to work in store operations.
• Must have reliable transportation.
• Completion of Food Safety Certification within the first month of employment is mandatory.
• Completion of a skills-based certification within the first 120 days of employment is mandatory.
• Assistant Store Leaders must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.

PHYSICAL REQUIREMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Ability to push or pull up to 50 pounds.
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.