Hornblower Group

Assistant Steward -- Seaward Services -- TSVRON

Hornblower Group  •  $32.72/hr  •  Norfolk, VA (Onsite)  •  5 months ago
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Job Description

Salary: $32.72 / hour

Hornblower is seeking an Assistant Steward for our Seaward Services TSVRON operation in Norfolk VA.

About You:

This person will be adaptable, dynamic, and embody Hornblower's RESPECT Service System.

About the Opportunity:

The Steward supports the Head Steward aboard Training Support Vessels by assisting with meal preparation, food service, sanitation, and general housekeeping duties. This position ensures a clean, safe, and well-maintained galley and messing environment and performs all tasks as directed by the Head of the Steward’s Department. The Steward contributes directly to crew habitability and vessel readiness through consistent food service support and cleanliness standards.

Essential Duties & Responsibilities:

  • Assist the Head Steward in the preparation, serving, and cleanup of daily meals for crew and embarked personnel.
  • Maintain cleanliness of the galley, messing area, and assigned accommodation or housekeeping spaces.
  • Ensure clean crockery, utensils, and food-service equipment are available and properly stored.
  • Remove garbage, food waste, and recyclables from the galley and messing areas in accordance with vessel waste-management procedures.
  • Break out, prepare, and organize menu items and ingredients as directed by the Head Steward.
  • Support proper storage, rotation, and preservation of provisions.
  • Follow all sanitation, hygiene, and food safety procedures required by U.S. Coast Guard and contract standards.
  • Assist with stocking, organizing, and maintaining galley inventories and supply spaces.
  • Comply with assigned working hours as directed by the Head Steward.
  • Perform other duties as assigned to support overall food service and habitability operations.

Requirements & Qualifications:

  • Valid U.S. Coast Guard Merchant Mariner Credential (MMC) endorsed for Steward’s Department – Food Handler (FH).
  • Compliance with 46 CFR 10.215(d)(2), including: current medical statement from a licensed physician, physician assistant, or nurse practitioner attesting the mariner is free of communicable diseases, and annual medical screenings for Food Handlers, confirmed and documented by the Contractor in accordance with N02.2H.6000.1 (series), Chapter 7, Section 7.5. Required documentation must remain on file aboard each vessel for all food service personnel.
  • STCW-compliant training including: Basic Training, Vessel Personnel with Designated Security Duties (VPDSD).
  • Valid Transportation Worker Identification Credential (TWIC).
  • Must possess or be eligible for a United States Passport.
  • Must meet physical and medical standards for shipboard service, including the ability to lift, carry, stand for extended periods, and work in a galley environment.
  • Ability to follow instructions, maintain cleanliness standards, and work effectively as part of the Steward’s Department team.
  • Must meet all company and contractual requirements.
  • Must be legally authorized to work in the United States.

About Us:

Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies Hornblower's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Hornblower Group

About Hornblower Group

Hornblower Group is a global leader in transportation and sightseeing, with over a century of maritime and hospitality innovation. Through our City Experiences division, we deliver unforgettable experiences via brands like City Cruises, Walks, Devour, and City Ferry—offering dining cruises, guided tours, and essential ferry services across the U.S., Canada, and the UK.

Our portfolio includes Hornblower Marine, providing vessel maintenance at Bridgeport Boatworks, and Anchor Operating System, LLC, delivering smart reservation and ticketing solutions for travel and entertainment industries.

Operating in 10 countries and 50+ U.S. cities, we serve over 20 million guests annually. Headquartered in Orlando, with offices in San Francisco, Boston, Chicago, New York, London, Dublin, and Ontario, Canada, we’re redefining how people explore the world—by water, by land, and experience.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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