Hand & Stone Massage and Facial Spa

Assistant Spa Sales Manager

Hand & Stone Massage and Facial Spa  •  $17 - $20/hr  •  Chapel Hill, NC (Onsite)  •  3 hours ago
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Job Description

Benefits:

  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Hand & Stone Massage and Facial Spa in Chapel Hill is seeking a full-time Assistant Spa Sales Manager for our established spa. The ideal candidate is goal-oriented, growth-minded, and passionate about sales and customer service. The Assistant Spa Sales Manager will work closely with the Spa Manager to lead the front-desk Spa Associate Sales team and assist with other operational leadership needs.

Assistant Spa Sales Manager performance will be based on the following metrics:

  • Membership revenue growth -- key drivers are team membership sales and membership retention.
  • Gift card revenue growth -- key drivers are team gift card sales and average gift card value.
  • Service revenue growth -- key drivers are schedule capacity utilization and average ticket value.

What you need to succeed in this role:

  • Relevant experience -- 2-3 years of sales and customer service excellence, preferably in the salon/spa, retail, or hospitality industry.
  • Flexible schedule – this role requires you to work a variety of hours, including some evenings and weekends.
  • Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, and inspiring.

What’s in it for you?

  • Uncapped bonus opportunity
  • Career growth opportunities
  • PTO
  • Complimentary spa services
  • Discount on retail products

Compensation: $17.00 - $20.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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