Job Description

Assistant Service Supervisor - High-End Residential, New York, NY

Our client is a Manhattan high-end residential construction firm with more than thirty-five years of award-winning work in occupied luxury apartments, townhouses and private homes.

The firm is hiring an Assistant Service Supervisor to work alongside its Head Service Supervisor across warranty work, service calls, project close-outs and small projects. This is a growth position with a defined path into a Service Supervisor role for someone who shows the technical skill and the client sense to earn it.

Key Responsibilities

• Supporting the Head Service Supervisor on service calls, warranty work and small project execution.
• Light carpentry, patching, paint touch-ups and general repairs in finished homes.
• Site setup, protection and breakdown to safeguard existing finishes.
• Checking completed work against the firm's quality standard before leaving a residence, including functionality testing of anything repaired or replaced.
• Confirming materials, tools and equipment ahead of each visit and coordinating with subcontractors and suppliers.
• Documenting existing conditions and reporting field observations accurately.

Qualifications

• Two or more years in high-end construction, service work or luxury residential environments.
• Basic carpentry and general repair skills, with a real eye for workmanship.
• Comfortable working in occupied homes - punctual, presentable and discreet with clients, doormen and building staff.
• Clear English, written and spoken. Spanish a plus.
• Able to lift up to 70 lbs, climb ladders and stairs, and work on your feet through the day.
• OSHA-10 is a plus, or the willingness to obtain it.

Compensation

• $28.00 to $38.00 per hour, set to experience.
• Non-exempt and overtime eligible.

Benefits

• Medical through UnitedHealthcare, with Rusk paying 80% of the employee-only premium - single coverage runs roughly $126 to $176 a month depending on plan. Coverage is effective on the date of hire.
• Dental and vision, $27.50 a month at the employee-only tier.
• 401(k) through Transamerica - 100% match on the first 3% contributed plus 50% on the next 2%, with immediate vesting.
• Basic life and AD&D of $50,000 each, company-paid.
• Ten days of paid time off, rising to fifteen from year four, plus five paid sick days.
• Nine paid holidays.
• Uniforms and ongoing training provided.