
The responsibilities of this job include, but are not limited to the following:
Obtaining staffing needs from Directors of Medical Support (DMSs);
Assisting the SRT, Treatment Area with scheduling and coordinating Treatment Area classes, one-on-one sessions, buddy training, CPR classes, and progressive training, including:
Ensuring food and refreshments are available for training classes;
Communicating class schedules and needs (e.g. monitoring levels of participation, adjusting times, instructor changes) to the Training Specialist; and
Identifying and communicating problems associated with training to the Senior Regional Trainer, Training Specialist, and Vice President, Training.
Assisting with coordination of the externship program, including:
Interviewing extern applicants;
Scheduling and coordinating classes, one-on-one sessions, and buddy training for externs as needed; and
Completing required documentation as necessary.
Advising department supervisors and DMSs of buddy training schedules via Workforce;
Reviewing and appropriately distributing completed initial training paperwork and classroom paperwork;
Coordinating training and travel schedules and ensuring training hours are assigned properly for Treatment Area trainers;
Assisting with scheduling and facilitating meetings for Treatment Area trainers;
Maintaining Treatment Area training manuals;
Attending meetings as directed;
Providing one-on-one and buddy instruction as needed;
Assisting Code Drill team;
Identifying and communicating concerns associated with training to the SRT, Treatment Area;
Facilitating training and documentation necessary for new trainers;
Working in area of specialty in the Treatment Area on a regular basis;
Completing special projects as needed;
Assisting with recruiting and orienting new Treatment Area trainers;
Maintaining accurate records for training equipment inventory for the assigned Administrative Office;
Other duties as assigned.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
Licensed to practice as a Registered Nurse in the state of Maryland;
Excellent visual, verbal, written, and typed communication skills required;
Excellent organizational skills and ability to handle multiple tasks at one time;
Must be able to sit, stand, and walk for long periods of time (possibly four to seven hours at a time);
Ability to work a flexible schedule, including nights and weekends;
Must be able to lift moderate to heavy items (20-50 lbs.);
Ability to work with highly confidential matters;
Annual CPR certification;
Ability to travel to assigned region, and to Patient First locations in other regions as needed.
Salary Range: $34.50 - $43.50, depending on experience.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)

Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region.
Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service.
Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family.
We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients.
One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more.
If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!