Job Description

Join Jungheinrich in a working environment where you can make a big difference! With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a company continue to be among the global leaders in our industry. Working side by side with colleagues who enjoy bold ideas and in a family environment that offers you every opportunity to reconcile your professional and private goals.

Main Responsibilities

• Support the order management process by performing clearly defined tasks transferred from the realization center.
• Verify order confirmations received from production plants and external suppliers.
• Review and process customer confirmations in line with established procedures.
• Support invoicing activities and ensure the accuracy of related data.
• Maintain and update order information in SAP and other relevant systems.
• Monitor order-related documentation and ensure compliance with internal processes.
• Communicate effectively with internal stakeholders, suppliers, and customers regarding order status and documentation.
• Identify and escalate discrepancies or issues in the order process when necessary.
• Contribute to process efficiency by ensuring timely and accurate execution of assigned tasks.

Therefore, a successful candidate would have:

• High school diploma (Bachelor's degree is considered an advantage).
• Good analytical skills with attention to detail.
• Strong communication and collaboration abilities.
• Previous experience in a similar administrative, customer service, order processing, or back-office role.
• Experience working with SAP is considered a strong advantage.
• French and English language skills at a minimum B2 level, both written and spoken.
• Ability to work in a structured environment and manage multiple tasks simultaneously.
• Customer-oriented mindset with a proactive approach to problem-solving.
• Entry-level candidates with less than 2 years of experience are welcome to apply, while candidates with 2-5 years of relevant experience will be considered at an expert level.

Career Levels:

• Entry Level: Less than 2 years of relevant experience
• Expert Level: 2-5 years of relevant experience

Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family business. Today, we are one of the world's leading intralogistics companies with a unique product portfolio: from conventional industrial trucks to fully automated solutions intralogistics companies. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries and by partner companies in around 80 other countries around the world, and employs more than 19,000 people internationally.

We look forward to receiving your online application.

For questions, please contact our Recruiter.

At Jungheinrich, we value inclusion and diversity and practice equity to create equal opportunities for all. All qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.