Ipswich Borough Council is looking for an Assistant Revenues and Inspection Officer
An exciting opportunity has become available to join our successful Revenues Team as a full-time Assistant Revenues and Inspection Officer.
The Revenues Team is responsible for administering Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments across our three partner Local Authorities.
The role
Based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working, you will play a key role in supporting the Revenues Team.
Your responsibilities will include:
maintaining Direct Debit payments
tracing non-payers
processing and reviewing system-generated reports
providing general administrative and operational support to the Revenues Team.
We are looking for someone who has:
GCSE Mathematics and English, or equivalent qualifications
experience using email, word processing, and spreadsheet software
the ability to organise, prioritise, analyse information, and work independently
strong communication skills and a customer-focused approach
a flexible, positive, and proactive attitude
experience using revenues and benefits software systems is desirable.
Working hours
This is a full-time position working 37 hours per week, Monday to Friday.
What we offer:
In addition to a competitive salary, we offer an excellent benefits package including:
career average pension scheme
generous annual leave and sick pay entitlements
subsidised parking
public transport discounts
free swimming
cycle purchase scheme
flexible and hybrid working opportunities
employee assistance programme
personal and professional development opportunities
the chance to work alongside supportive and experienced colleagues.
For more information about this role please contact Skye Banks on 01473 432934 Skye.Banks@ipswich.gov.uk or Kieran Kingston-Miles on 01473 432690 Kieran.Kingston-Miles@ipswich.gov.uk
Please download the and Person Specification (pdf)to find out more about this role.
To apply, please visit our websitewhere you can complete the online application form for this vacancy.
Please note CVs are not accepted.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Reimagine the possibilities.
As one of the largest employers in Suffolk, we have a huge variety of exciting careers to offer people as keen to make a positive impact on the world around them as we are.
As a modern, flexible, and effective council, we’re driven to make a difference to the environment, the communities we serve, and the careers of our people. We explore innovative ways to encourage, respect, and enable everyone to be the best they can be.
By creating meaningful connections with our people and our partner organisations, we’ve built a culture of mutual collaboration, trust, and respect where everyone is supported to be their authentic selves.
We aim to inspire and empower. To improve and evolve. To develop and innovate. To take pride and ownership of the world around us and ensure that we leave a positive and lasting legacy. That’s why it’s time to reimagine a career with the council and take a fresh look at what we can offer you.
