Job Description

This position is Onsite in our Twinsburg, Ohio location.

Monday - Friday, 8:30 AM - 5:00 PM EST.

What Revenue Cycle Management (RCM) contributes to Cardinal Health

Revenue Cycle Management (RCM) is responsible for managing the financial lifecycle of patient accounts and ensuring timely and accurate payment for services provided. This job family is focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue in a manner that is compliant with payer rules and requirements. The revenue cycle shadows the entire patient care journey and begins with patient intake and ends when the patient’s account balance is zero. This team also encompasses a payer administration function that ensures we are successfully operationalizing payer rules and requirements as well as facilitating payer relations and escalation efforts.

Responsibilities

• Open, sort and distribute inbound mail
• Open and sort inbound business replies
• Index documents into document storage system (Onbase)
• Update Marketing Consent status in the system (RGH)
• Bill secondary claims from Quadax
• Update addresses from returned HCFA claims mail
• Add missing information (codes etc.) on HCFA claims and mail
• Process Customer and Health Reimbursement Account (HRA) credit card payments
• Work database tickets out of Access
• Distribute Misc. Billing Faxes from workflow queue in Onbase
• Mail Patient Consent (PA) projects as needed
• Other administrative duties as determined by business need

Qualifications

• 0-2 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Excel and Outlook experience preferred

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works on basic and routine assignments
• Selects correct processes from prescribed rules or guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated hourly range: $16.50 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/2/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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