Key Responsibilities
Sales/Soft skills Training
- Work closely with L&D team and other departments within FBP division to identify sales
training needs
- Ensure provide high quality training and deliver the effectiveness of training programs
through well plan training preparation, quality of delivery, evaluation and follow-up.
- Review and ensure sales / Soft skills training programs are delivered according to Chanel image
standard and Regional guidelines.
- Provide necessary feedback report and follow up action plans to update regional and
local team.
Coaching and Retail people development
- Work closely with RLDP to make contributions to salesforce productivity, retail people
development and ensure quality of service at POS/BTQ.
- Provide field coaching to counter managers regularly to ensure upskill of retail leaders at
POS/BTQ.
- Ensure provide high quality of retail people development and local retail leadership
programs
Assist L&D manager in learning and development organization related projects
- Provide support to L&D manager to upskills team members and build new capability for L&D organization
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
