Job Description

InterContinental Sydney Coogee Beach is perfectly positioned on Sydney's iconic beachfront featuring 198 elegantly designed rooms and suites, many with uninterrupted ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck. Guests enjoy immersive coastal dining experiences celebrating seasonal local produce, setting a new benchmark for luxury hospitality in Australia.

We are seeking a passionate and experienced Assistant Restaurant Manager to support the restaurant service operation and help guide our team to success in our main restaurant, Shutters Restaurant & Bar (open for breakfast, lunch and dinner), in-room dining and in our fabulous, brand-new pool bar.

The role and key duties:

• Deliver a warm, personalised, and seamless guest experience from arrival to departure.
• Build strong relationships with regular guests and the local community to drive loyalty and repeat visitation.
• Support the Restaurant Manager in leading, training, and mentoring the team to uphold service excellence.
• Ensure compliance with health, safety, and hygiene standards, as well as internal policies and procedures.
• Assist with rostering, inventory management, and cost control to support operational efficiency and profitability.
• Identify and act on opportunities to upsell products and experiences that enhance the guest journey.
• Champion a culture of continuous improvement, coaching the team to maintain high standards in service and presentation.

Essential criteria required to be considered:

• Must have full work rights in Australia (kindly note that sponsorship is not available for this role)
• Minimum 1-2 years of leadership experience in high-end or fine dining establishments.
• A strong understanding of food and beverage operations, with a desire to grow and develop in this space.
• A confident nature and collaborative style, with the ability to motivate and inspire a team.
• A vibrant, guest-focused personality with a genuine passion for hospitality.
• Calm under pressure, with excellent problem-solving and conflict resolution skills.
• Proficiency in POS systems and restaurant management software.
• Sound knowledge of wine (WSET Level 2 desirable) and classic cocktails.
• Exceptional communication and interpersonal skills.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.

We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.