MGM Resorts International

Assistant Restaurant Manager - Chinese/ Japanese

MGM Resorts International  •  Onsite  •  1 month ago
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Job Description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • A ssist the Restaurant Manager in the smooth and efficient operation of the assigned outlet

  • Operate the outlet under the direction from the Restaurant Manager as per the standards and procedures and practice managerial principles, in order to achieve departmental goals, in terms of guest satisfaction, financial targets and training and high employee morale

  • Ensure a smooth daily operation of Front and Back of the House, responsible for deliver superior service, maximize customer satisfaction and respond efficiently and accurately to customer complaints

  • Build good relationship with customers, improve restaurant image, sales and traffic of the restaurant

  • Coordinate with staff to ensure proper services provided, considering special requests and food allergies

  • Discuss with chef on producing menus and promotional programs

  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

  • Maximize employee productivity through the use of multi-skill, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests

Job Requirements:

  • Minimum of 8 years Food & Beverage working experience with at least 2 years solid experience in supervising and running the daily operation

  • Diploma or above in hotel or related disciplines

  • Excellent language skills in English, Mandarin and Cantonese; conversational Japanese is required for candidates applying to the Japanese restaurant

  • Possess excellent communication skills and a customer-focused mindset

  • Exhibit a collaborative spirit and excels in team communication and cooperation

  • Demonstrate a strong work ethic, a proactive approach, and a high sense of responsibility

  • Maintain a neat and professional appearance, adhering to strict hygiene standards

  • Must be able to work various shifts including weekends and holidays

MGM Resorts International

About MGM Resorts International

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.

We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.

Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, ​and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.

With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Las Vegas, Nevada
Year Founded
2000
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