Job Description

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You’re involved in many aspects the restaurant, including banquet events, which means you’ll be a cut above the rest. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!

What's in it for you :

• Competitive Salary
• Gratuity sharing
• Paid Vacation, Personal, and Sick Days
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Uniform/ Clothing Reimbursement
• Monthly dining allowance for all O&B locations
• 50% Dining Discount for all O&B locations
• RRSP Matching

Banquet Operations

• Oversee the setup, execution, staffing and breakdown of all banquet and event functions.
• Ensure event details are accurately communicated to service teams and executed according to client expectations.
• Lead and support banquet staff during service, including assigning sections, monitoring pacing, and ensuring high service standards.
• Coordinate with Culinary and Sales/Event Planning teams to ensure seamless event execution.
• Manage inventory of banquet supplies and ensure rooms are properly staged.
• Respond promptly to client requests and event-day adjustments.

Restaurant/FOH Operations

• Support daily floor management of the restaurant along side other managers, including opening/closing duties, table/section planning, and service flow.
• Maintain high levels of guest satisfaction through proactive service and hospitality leadership.
• Assist in managing reservations, large parties, and table turns to maximize guest experience and revenue.
• Monitor cleanliness, ambiance, and adherence to brand standards across all FOH areas.
• Other duties when needed

Leadership & Staff Management

• Assist training, coaching, and developing banquet and restaurant service staff.
• Participate in scheduling, shift coverage, and managing staffing levels based on business needs.
• Conduct pre-shift meetings, deliver service briefings, and ensure team readiness.
• Provide real-time feedback and performance support to maintain strong team standards.

Administrative & Financial

• Assist with labor management, cost controls, and inventory tracking.
• Ensure accurate billing, reconciliation, and event documentation.
• Review guest feedback and collaborate with leadership to implement improvements.
• Support health & safety compliance, including workplace inspections and policy adherence.

Guest Relations

• Serve as a point of contact for guests during events and restaurant service periods.
• Resolve guest concerns promptly and professionally.
• Build strong relationships with clients, vendors, and partners to maintain repeat business.

Qualifications

• 2+ years of supervisory or management experience in a restaurant environment
• You have superior verbal and written communication skills
• You demonstrate extreme organization in a fast paced environment
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• You have a vehicle/ reliable transportation
• Open Availability ( weekends, evenings and holidays required)
• Legally eligible to work in Canada

Additional Information

Lodging

Please note, lodging is not provide by Oliver and Bonacini.

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate

Compensation

Final compensation will be determined based on experience and skillset.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **