Job Description

🌟 Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive.

This is your chance to be a key player in the most anticipated resort opening of the year in Phuket — a flagship 5-star resort featuring 504 rooms. RIU Palace Phuket is located in Mai Khao, a tranquil corner of the island renowned for its beautiful, unspoiled beaches - just 15 minutes from Phuket International Airport.

Position: Assistant Restaurant Manager

Department: Restaurant

Location: RIU Palace Phuket, Mai Khao, Thailand

🔎 About the Role

As the Assistant Restaurant Manager, you will supervise daily restaurant operations to ensure guest satisfaction and operational excellence. You will play a vital role in the pre-opening phase and long-term success of the resort, taking full charge of the outlet in the absence of the Restaurant Manager. This role requires a hands-on leader who can balance financial objectives with high-quality service standards.

🌟 What You’ll Do

• Supervise daily Restaurant service to ensure compliance with RIU quality standards and HACCP hygiene regulations.

• Directly oversee the floor during meal periods, greeting guests and resolving feedback on the spot.

• Conduct daily briefings and ensure all staff complete duties and grooming standards.

• Orient, train, and motivate the service team to maximize productivity and guest satisfaction.

• Manage staff schedules, attendance for payroll, and conduct constant performance evaluations.

• Foster a safe work environment, ensuring employees are consulted on health and safety issues.

• Assist in coordinating periodic operational audits and guest satisfaction surveys in line with RIU’s standards, ensuring proper documentation, staff cooperation, and timely follow-up on feedback.

✔️ What We’re Looking For

• Experience: Minimum 3–5 years of experience in F&B operations, with at least 2 years in a supervisory or assistant manager role within a 4 or 5-star property.

• Skills: Strong operational oversight with the ability to manage multicultural teams. Excellent problem-solving skills and a "guest-first" mindset.

• Education/Certifications: Degree or Diploma in Hospitality Management. HACCP Certification is highly preferred.

• Communication: Strong command of English and Thai (spoken and written) is a must.

💎 What You’ll Get

• Attractive Remuneration Package and Bonuses: Competitive salary and incentives.

• Access to Company Healthcare: Eligibility healthcare insurance

• Efficient Staff Transport: Convenient transport facilities for all employees and/or Management staff accommodation.

• Nutritive Meals While on Duty: Well-balanced, nutritious meals provided.

• Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.

🌟 Why RIU Hotels & Resorts?

• Your Growth is Our Priority: We nurture talent through training, mentorship, and career advancement opportunities.

• A Culture of Belonging: Be part of an inclusive, collaborative, and rewarding work environment.

• Rewarding Your Commitment: Competitive compensation, employee benefits, and recognition for dedication and excellence.

🌍 Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity.

Additionally, through our Proudly Committed strategy, we prioritize sustainability, responsible practices, and positive contributions to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.