Birch Family Services is a leading provider of education, employment, and community support services for individuals with autism and developmental disabilities and their families in New York City. Every year, the organization supports more than 2,000 people across 31 locations in Manhattan, Queens, Brooklyn, and the Bronx. From preschool to graduation, employment, housing, and beyond, Birch Family Services provides fully integrated programs and services to support individuals in achieving their goals across their lifetime.

The Assistant Manager is responsible for assisting in the oversight of either an ICF and or IRA setting serving individuals on various levels of developmental disabilities and varying medical conditions.

Essential Functions:

• Assisting in maximizing the functioning of mentally/physically handicapped adults.
• Ensuring quality services to all residents.
• Assigning work assignments to DSP and overseeing Shift Supervisors on their duties.
• Providing staff supervision and oversight of the residence in the absence of Residence Manager or in conjunction with the Residence Manager.
• Collaborating with interdisciplinary team on treatment /behavioral plan and with overall care of the individuals within the residence
• May be assigned other tasks and duties by the Residence Manager that is reasonably related to their job responsibilities.
• From direct observations, ensures that SS are completing goals according to method.
• From direct observations, ensure that SS, when necessary are implementing behavioral support plans accordingly.
• Attend semi-annual, annual and special meetings at schools and/or day treatment programs.
• Communicate professionally with schools and/or day treatment programs when necessary.

Educational Requirements:

Bachelor’s Degree in Human Services or a related field, preferred

Skills and/or Experience Required

Minimum of 3 years’ experience working in OPWDD related field of which 2 years are in a supervisory capacity. Preferably experience in a residential, health or treatment related setting preferred.

Demonstrated competency in written, verbal and computational skills to document records in accordance with program standards

Should have the ability to work a flexible schedule if needed to accommodate working with the individuals in the residence and to attend team meetings.

Communication Skills:

Ability to articulate the company’s philosophy, mission and goals to a varied audience.

Ability to effectively present information to clients, top management and staff in verbal and written formats.

Mathematical Skills

Ability to perform basic mathematical skills such as addition, subtraction, division and multiplication.

Reasoning Skills:

Ability to solve practical and intellectual problems utilizing principles of logical thinking.

Ability to work within general guidelines and minimal supervision.

Ability to organize, prioritize and execute responsibilities in the face of conflicting priorities or unexpected situations.

Ability to recognize the need for confidentiality of information and to maintain such confidences.

Physical Demands:

Regularly required to speak clearly and hear the spoken word well.

Regularly required to physically operate routine office equipment such as telephones, computers, etc.

Regularly required to travel to sites in and outside the company using customary modes of public or private transportation.

Regularly required to work long, irregular hours, including second shifts and a varied schedule, including weekends, to accomplish essential functions.

Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.

Regularly required to return to work in emergency situations on an on-call basis.

Regularly required to physically operate a motor vehicle.

Regularly required to provide physical care for clients and consumers, which may include, but is not limited to bathing, feeding, changing clothes or diapers and pushing wheelchairs.

Regularly required to physically restrain abusive clients/consumers.

Work Environment:

Noise level is consistent with levels usually present in an office, education, rehabilitation, industrial, workshop or health related environment.

Hazards present are consistent with those common to an office, education, rehabilitation, industrial, workshop or health related environment

Performance is evaluated each year based on these competencies and the NADSP code of ethics