Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Personal Lines team is currently seeking a Assistant Regional Vice President in our New England territory.

This is a Hybrid full time exempt role.

Summary
This role reports to the PL Zonal Vice President and is responsible for leading and developing a team of Territory Sales Managers (TSMs) to drive profitable growth, strengthen agency relationships, and improve retention across the assigned territory.
The position plays a critical leadership role in executing regional strategy, expanding agency penetration, and delivering strong financial results. It also provides management leverage and back-up support to the Zonal Vice President. This is a high-visibility opportunity suited for an emerging leader with a proven track record in sales, account management, and demonstrated leadership.

Responsibilities / Essential Functions
Under the direction of the Zonal VP, this role is accountable for the following:
• Team Leadership & Development
◦ Hire, coach, and manage a team of Territory Sales Managers.
◦ Oversee daily performance, productivity, and effectiveness of the team.
◦ Partner with TSMs to develop and execute territory business plans.
◦ Monitor and ensure achievement of production, retention, and profitability goals.
• Strategic & Financial Execution
◦ Collaborate with the Zonal VP to develop regional/state financial plans.
◦ Own execution, tracking, and delivery of financial targets.
◦ Manage budget responsibilities for the assigned territory.
• Distribution & Agency Management
◦ Build and deepen strong agency relationships to drive growth and retention.
◦ Lead agency segmentation, penetration, and conversion strategies.
◦ Drive transformation of high-potential agencies into long-term strategic partners.
• Marketing & Product Collaboration
◦ Execute all marketing programs within the territory.
◦ Partner with State Management on pricing, product positioning, and market strategy.
◦ Identify opportunities and advocate for new product development aligned to market needs.
• Cross-Functional Partnership
◦ Collaborate effectively with Underwriting, Operations, and Claims to enhance service delivery and agency experience.
◦ Serve as a key point of escalation and problem-solving for agents and internal partners.

Key Measures of Success
• Achievement of production, retention, profit, and agency conversion targets
• Strength and depth of agency partnerships and business planning effectiveness
• Demonstrated leadership and development of a high-performing TSM team
• Ability to leverage internal partnerships to drive business outcomes
• Effectiveness in overcoming obstacles and capitalizing on market opportunities

Required Skills, Experience & Success Factors
• 7+ years of Personal Lines insurance experience with a strong record of sales success
• Demonstrated leadership capability and potential to manage and develop teams
• Strong understanding of market dynamics, competition, and territory-specific trends
• Proven ability to build and sustain effective agency relationships
• Expertise in Personal Lines sales, underwriting, and marketing strategies
• Working knowledge of Commercial Lines products is a plus
• Strong business acumen, including understanding of agency economics and regulatory environments
• Excellent communication, negotiation, and interpersonal skills
• Willingness and ability to travel and relocate as needed

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:
• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.