Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Assistant Regional Operations Manager
Based in Hackney, London, E9 – Working across London
£49,415 per year (pro rata) plus Company Car
40 hours per week – Shifts to be worked from 8:00am to 16:30pm over a 6 day rolling rota
Temporary position for up to 6 months
We have new and exciting opportunity for an Assistant Regional Operations Manager to join our dedicated and newly established Rapid Response team in London. Supporting the Regional Operations Manager, you will play a key role in ensuring the efficient delivery of maintenance services across a diverse property portfolio. You’ll help lead teams, oversee operational performance, drive high‑quality service standards and ensure our customers receive timely, reliable and professional support every day.
Working in a dynamic environment, you’ll use your strong organisational skills, leadership experience and operational insight to resolve challenges, support teams on the ground, and help maintain safe, well‑managed homes. This is a varied and rewarding role where you will make a real impact, contributing to continuous improvement and supporting the smooth running of day‑to‑day regional operations.
If you thrive in a busy, hands‑on management position and enjoy leading people to deliver outstanding service, we’d love to hear from you.
The role of Assistant Regional Operations Manager will include:
Skills and experiences:
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
For more information please click here
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date:14 April 2026
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
We are Sanctuary.
We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people, owning and managing around 120,000 units of accommodation. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.
We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first.
Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life.
