Proficiency in hotel management software and reservation systems to effectively manage bookings, room assignments, and guest information.
Excellent interpersonal and communication skills to interact with guests, staff, and management in a professional and courteous manner.
Strong organizational abilities to prioritize tasks, manage time efficiently, and ensure smooth operations in a fast-paced environment.
Knowledge of hospitality industry standards, including check-in/check-out procedures, guest service protocols, and privacy regulations.
Leadership qualities to motivate and support reception staff, delegate responsibilities, and maintain a positive work environment.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Agility
AI Fluency
Guest Relations L2
Hotel Management Standards and Procedures L2
Hotel Marketing L2
Issues Management L2
Leadership
Quality
Reservation Management L2
Resilience
Bachelor's Degree in Hospitality or any related field
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
