Job Description

Job Requisition ID: 53216

Opening Date: 02/13/2026
Closing Date: 02/27/2026
​Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Salary: $10,334 - $11,167 per month ($124,008 - $134,004 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Division of Developmental Disabilities seeks an accomplished executive leader to serve as Assistant Quality Management Administrator and Manager of the Quality Review Unit, a critical role responsible for advancing quality, accountability, and continuous improvement across the developmental disability service system. This position provides senior level leadership and strategic oversight of statewide quality review operations, including on-site inspections, consultative reviews, and technical assistance initiatives for service providers. Through subordinate managers, the Assistant Quality Management Administrator ensures regulatory compliance, identifies systemic risks, and drives sustainable quality improvement aligned with the Division’s mission and performance goals. Serving as a key partner to executive leadership and the Quality Enhancement Manager, this role analyzes quality trends, informs policy and operational decisions, and leads cross functional initiatives to strengthen service delivery outcomes. As a senior liaison, the Assistant Quality Management Administrator collaborates with internal Department of Human Services leadership and external oversight entities to gather and interpret service quality data that supports transparency, governance, and executive decision making. This role requires statewide engagement and travel.

Essential Functions

• Serves as Assistant Quality Management Administrator and Manager of the Quality Review Unit.
• Serves as full line supervisor.
• Serves as a member of the bureau’s management team in researching developmental disability issues of significance to the quality enhancement function of the Bureau of Quality Management.
• Develops, revises and processes survey forms used within the Bureau.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
• Requires three (3) years of progressively responsible administrative experience working at a private or public organization that provides services to individuals who have intellectual/developmental disabilities.

Preferred Qualifications

• Three (3) years of professional management experience in the monitoring and directing of quality enhancement activities for service and support for individuals with developmental disabilities.
• Three (3) years of work experience working with individuals with developmental disabilities.
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
• Two (2) years of experience implementing policies and procedures for people with developmental disabilities.
• Two (2) years of professional experience recommending improvement plans in the area of auditing, survey’s and corrective action plans.

Conditions of Employment

• Requires a valid driver’s license.
• Requires the ability to travel in the performance of job duties.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch

Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703

Division of Developmental Disabilities

Quality Management

Quality Review

Work County: Sangamon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

Statement of Economic Interest

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com