Job Description

Job Location: Savannah - Savannah, GA 31421
Position Type: Full TimeASSISTANT PUBLIC SAFETY MANAGER
SAVANNAH CONVENTION CENTER
At the Savannah Convention Center, a Georgia World Congress Center Authority (GWCCA) managed facility, we aim to be the event venue of choice, driving economic growth and showcasing the uniqueness of Savannah, Chatham County and the State of Georgia.   It’s what sets us apart and what fuels our vision to be the premier event destination delivering exceptional service and creating memorable experiences.
Our team members, regardless of role or responsibility, are dedicated to bringing this commitment to life every day. If you are result-oriented, passionate about customer service, believe in teamwork, and possess an unwavering commitment to quality, then a career at GWCCA at the Savannah Convention Center could be your calling.  Are you ready to begin your Authority Life journey?
The Savannah Convention Center is currently seeking a Assistant Public Safety Manager to join our team!  The Assistant Public Safety Manager reports to the Senior Public Safety Manager.   The Assistant Public Safety Manager is responsible for performing supervisory duties to include but not limited to planning, monitoring, tracking costs, and reconciling billing for public safety and security services while working with SCC Sales and Event Staff, SCC Clients, and internal staff. Ideal candidates will share our values of authenticity, accountability, and teamwork while performing the essential duties and responsibilities of this position.
The ideal candidate is a transformational leader who drives innovation.  Successful employees at the Georgia World Congress Center Authority embody our core values: We are Accountable, We are Authentic and We are One!

ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the direction of the Public Safety Manager, the Assistant Public Safety Manager ensures the effective deployment, supervision and use of SCC Public Safety Services in coordination with event staff;
- Schedules, manages and monitors work of SCC Public Safety Officers, security staff, and contractors of the SCC;
- Monitors delivery of security services, tracks costs and reconciles billing of public safety security services for the Department of Public Safety;
- Synchronizes SCC Police and Security contracted services with the Security Manager and other internal departments of the SCC to ensure proper coordination of activities.
- Analyzes problem areas of the public safety services process; creates solutions to resolve problems within the public safety function.
- Works with contracted security companies to obtain supplemental coverage when needed; reconciles their billing of services to the Authority.
- Assists in overall logistical management of security staff for events.
- Provides direct supervision of security staff.
- Personally participates in and provides direct SCC Security services during events.
- Monitors and reconciles security staff’s time records.
- Complete shift assignments as required in accordance with established guidelines.
- Patrol of the facility; patrolling may include foot, bike, and/or vehicle patrolling.
- Accurately complete written incident reports and departmental documents.
- Perform crowd control.
- Perform physical security, crime prevention and safety inspections.
- Respond to emergency situations.
- Investigate complaints or calls for service.
- Investigate incidents, documents, and files reports as required by the Public Safety Manager
- Serve as a point of information to the general public and Public Safety event staff.
- Participate in departmental meetings as required.
- Actively participate in the Authority training programs as required.
- Accurately document and complete administrative paperwork.
- Comply with The Authority policies and procedures associated with such programs as risk management, safety, and emergency management.
- Maintain an ethical and professional image when interacting with internal and external customers in to ensure customer satisfaction.
- Perform other duties, functions, special projects and responsibilities as assigned by the SCC Senior Public Safety Manager.

QualificationsKNOWLEDGE, SKILLS, and ABILITIES
- Strategic thinker with confidence and speed in execution
- Proven leadership skills managing teams with a history of success
- Excellent planning, analytical and negotiation skills
- Ability to prioritize tasks & to manage workload using own initiative
- High degree of integrity
- Self-awareness
- Thorough approach to tasks, completion, and follow-up
- Strong oral and written communication skills
- Ability to demonstrate leadership in the areas of motivation, positive influence and personal challenge
- Working knowledge of Microsoft Office; ability to create timely and accurate spreadsheets, documents and PowerPoint presentations
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. The ability to lift 50 pounds or more may be required of this position. Daily shifts will endure various degrees of walking, standing, turning, stooping, crouching, kneeling, reaching, pushing and pulling, requiring a full range of body movements. This position may require work inside or outside of the building, as needed by events.
EDUCATION AND/OR EXPERIENCE
- A High School diploma or GED required; Bachelor’s Degree (preferred) from an accredited college or university with major course work in business administration, public administration, or another related field.
- Experience in planning, organizing, staffing, budgeting, reporting to and billing clients for public safety personnel in a convention or special event setting preferred
- Minimum of three years security related experience, one year of which being supervisory experience preferred
- Knowledge of NIMS and ability to successfully complete NIMS 100-400, 700
- CPTED certification or ability to obtain
- PSP or APP certification or ability to obtain
- Experience with security-related technology
The Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.