Job Description
Strong leasing and customer service skills are required. Bilingual candidates a plus. The schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m., with every other Saturday from 8:30 a.m. to 5:00 p.m. 50% live on discount available.
WHAT WE ARE LOOKING FOR:
This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.
WHAT WE EXPECT FROM YOU:
- Encourage and build positive relationships with team members, customers, and
vendors
- Create valuable experiences by providing high levels of customer service to all
customers and team members
- Assist in hiring, training, coaching, counseling and managing of team
- Ensure Southern Management policies, procedures, and internal quality control
standards are upheld at all times
- Demonstrate behaviors that cultivate a positive work culture and align with Southern
Management's mission, vision, and values
- Assist in preparation of annual budget and community plans
- Assist in management of all day-to-day operations on-site
- Support all marketing and sales efforts
- Perform leasing, service coordination, administrative, bookkeeping and collection
duties, as necessary
- Respond in emergency situations, as needed
- Stay abreast of industry trends
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Ability to effectively lead, coach, and motivate
- High-level critical thinking skills
- Knowledge of current applicable laws
- Strong organizational skills
- Excellent interpersonal skills
- Adaptability and flexibility in fast paced environments
- Aptitude with Microsoft Word and Excel
- Experience with Yardi software products a plus
Qualifications
- Graduation from The Southern Difference Institute or equivalent combination of
education and property management experience
- Three years of experience in customer service, sales, marketing, or real estate
What we are looking for:
Strong leasing and customer service skills are required. Bilingual candidates a plus. The schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m., with every other Saturday from 8:30 a.m. to 5:00 p.m. 50% live on discount available.
WHAT WE ARE LOOKING FOR:
This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.
WHAT WE EXPECT FROM YOU:
- Encourage and build positive relationships with team members, customers, and
vendors
- Create valuable experiences by providing high levels of customer service to all
customers and team members
- Assist in hiring, training, coaching, counseling and managing of team
- Ensure Southern Management policies, procedures, and internal quality control
standards are upheld at all times
- Demonstrate behaviors that cultivate a positive work culture and align with Southern
Management's mission, vision, and values
- Assist in preparation of annual budget and community plans
- Assist in management of all day-to-day operations on-site
- Support all marketing and sales efforts
- Perform leasing, service coordination, administrative, bookkeeping and collection
duties, as necessary
- Respond in emergency situations, as needed
- Stay abreast of industry trends
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Ability to effectively lead, coach, and motivate
- High-level critical thinking skills
- Knowledge of current applicable laws
- Strong organizational skills
- Excellent interpersonal skills
- Adaptability and flexibility in fast paced environments
- Aptitude with Microsoft Word and Excel
- Experience with Yardi software products a plus
Pay Rate:
$20.52 - $28.90
of Benefits:
Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.
Southern provides:
- A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
- Company paid Group Term Life and AD&D Insurances
- Traditional and ROTH 401(k) with Company contribution
- Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
- Continuing Education
You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.
Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
