Job Description

Location:

Westchase

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel.

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities

What your day to day might look like:

• Collects and secures rental payments
• Scans daily bank deposits and verifies the accuracy of those deposits
• Assists Community Director with daily rate approvals in Yieldstar
• Inputs daily activity transactions in Yardi and clears any outstanding validations
• Prepares accounting records and reports, including deposit accounting and monthly close out
• Verifies accuracy of move-outs for integration with rental collection company.
• Delivers late rent letters and notices to vacate, and personally contacts all residents who have unpaid/owed rent daily
• Responsible for bad debt collection until no longer applicable
• Assists in eviction process and follows orderly and timely policies for local municipalities
• Enters activity into YARDI in relation to the daily, weekly & monthly checklists – Enters Skip Watch information (if applicable)
• Assists Community Director with Apartment Ratings responses
• Assists team in achieving positive SatisFact scores
• Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable
• Maintains organized community office files
• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures
• Prepares accurate and complete reports in a timely manner
• Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents’ service requests
• Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status
• Promotes resident retention by assisting with the renewal program
• Performs periodic inspection of common areas, including balcony/patio inspections
• Reports any observed maintenance problem(s)
• Must assist in planning and preparation of resident functions
• Must stay informed and comply with all policies and procedures as outline in the operations manual
• Must adhere to and comply with company safety policies and rules and utilize safety equipment as required
• Assumes duties of Community Director, as directed
• Must always be courteous and helpful to residents, prospective residents and co-workers
• Must have reliable transportation in order to attend meetings, purchase and pick up supplies
• Must have mode of communication in which to be contacted at home and to respond in cases of emergency
• Must be available for overtime, weekend, holiday and evening work
• Must be willing to be assigned to other Highmark communities, as needed
• Performs other duties as assigned by Community Director
• Travel and overnight stays may be required

Qualifications

We’re looking for you if:

• Interested in the above
• You have leadership and team-building skills
• Excellent mathematical skills (high school level)
• You strive for excellence

Some things we can’t live without:

• High school diploma or equivalent
• Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.
• Excellent verbal and written communication skills
• Proficience in Microsoft Office (Word & Excel), Outlook and internet
• Apartment management experience preferred
• Strong proficiency in property management software (preferably Yardi)
• Leadership and team-building skills
• Valid driver’s license
• Tax Credit experience preferred

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Req ID: 2026-9110