Responsive recruiter Benefits:
Assistant Production Manager
SERVPRO® Henderson, Webster, Union, McLean, and Crittenden Counties
Join a fast-paced, hands-on environment where your leadership, communication, and project coordination skills support our mission: making it “Like it never even happened.” We’re seeking a driven Assistant Production Manager to help oversee restoration projects, support crews, and ensure outstanding customer service and quality work from start to finish.
Primary Responsibilities
Project Management & Operations
• Ensure accurate scopes of work for restoration projects
• Prepare statements of work using industry-specific estimating software
• Negotiate with customers and clients for approval of restoration activities
• Schedule, coordinate, and oversee crews, assets, and subcontractors
• Review job site documentation to support services provided and ensure proper billing and client requirements
• Maintain clear written and verbal communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses, including labor, equipment, vehicles, and materials
• Other duties as assigned
Leadership & Customer Experience
• Manage the customer and client experience and overall satisfaction
• Provide priority responses to potential customers when needed
• Actively participate in recruiting, hiring, and training restoration teammates
Requirements
Experience & Skill Set
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• Strong communication, organization, and leadership skills
• IICRC certifications preferred
• Ability to lift a minimum of 50 lbs. regularly; up to 100 lbs. with assistance
• Ability to climb ladders, work at ceiling heights, and operate in tight spaces
• Ability to work with/around cleaning agents
Education & Credentials
• High school diploma or GED required
• Associate or Bachelor’s degree preferred
• Valid driver’s license required
Compensation & Benefits • Competitive compensation
• Medical, Dental, Vision insurance
• 401(k) with employer contribution
• Company vehicle provided
Each SERVPRO® Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.
Compensation: $40,000.00 - $45,000.00 per year
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
