Job Description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position plays a primary role in maintaining and enhancing the quality of all baked/pastry goods served at The Hotel Hershey while maintaining a positive and focused environment.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Ability to organize overall production to maintain an even level of daily team workload to comfortably meet deadlines, maintaining execution of quality and standards*

• Demonstrate strong leadership skills within team members and the ability to communicate clearly and effectively with supervisors, team members, and customers. Assist in the management and mentorship of the pastry shop staff *

• Ability to supervise, motivate, train, delegate, and counsel team members for success and growth and maintain high quality of food presentation and self-actions to reflect current Forbes standards*

• Project a positive, self-motivated, and professional attitude at all times and demonstrate an interest in industry growth by staying on top of trends, keeping within industry demands, and maintaining current standards*

• Assist with food ordering, pars, and executing proper storage of baking and pastry goods. Complete monthly food inventories with accuracy*

• Monitor the compliance of company procedures, protection of property, adherence to departmental policies,·and maintain and enforce a clean and sanitary work environment on a daily basis*

• Assist with additional requests of the Executive Pastry Chef and/or Executive Chef. Ensure ability to fill in during absence of Pastry Chef and attend required meetings, following through on communication as needed*

• Maintain and enforce standards of good personal hygiene and proper uniform guidelines*

• Perform other duties as assigned.

Qualifications:

• Minimum of 5 years of related Pastry Production experience.

• Minimum of 3 years of supervisory experience.

• 18 years of age or older.

• Must have a valid Drivers' License

• Associate’s degree

  • Relevant work experience can be substituted for education - 7 years

• Post-Employment - ServSafe Allergen certification

Knowledge, Skills, and Abilities:

• Proficient working with details on a daily basis for prolonged periods of time.

• Skilled in the use of Microsoft Office applications, including Excel and Word.

• Display exemplary skills, knowledge, and leadership in the realm of kitchen production, plated and banquet desserts, baked goods, wedding cakes, and finishing techniques.

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (<33%)

• Reaching Forward Occasional (<33%)

• Climbing Stairs Occasional (<33%) (10ft maximum height)

• Lifting Occasional (<33%) (50 lbs maximum weight)

• Reaching Overhead Occasional (<33%)

• Finger Dexterity Frequent (34-66%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Frequent (34-66%)

• Bending Frequent (34-66%)

• Sitting Occasional (<33%)

• Standing Constant (>67%)

• Walking Constant (>67%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.