Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterized by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About the Job

An exciting opportunity has arisen for an Assistant Outlet Manager - Beach Lobby to join Jumeirah Beach Hotel

The main duties and responsibilities of this role include:  

• Ensure daily operations meet service standards and follow standard operating procedures.

• Engage with guests to create personalized experiences and maintain accurate guest records.

• Manage resources by taking inventories, re-ordering supplies, and safeguarding cash.

• Monitor cashiering functions, comply with procedures, and manage financial aspects like the General Ledger and budget.

• Suggest strategies to increase market share and optimize profits while controlling labor and expenses.

• Maintain high cleanliness standards and adhere to health, safety, and grooming policies.

• Lead, motivate, and develop the team, ensuring regular training and full product knowledge.

• Resolve escalations and concerns effectively, ensuring memorable guest experiences.

• Assist in preparing annual plans, forecasts, and managing expenses to meet budget goals.

• Oversee team activities, ensure efficient leadership, and manage rostering and vacation planning.

About You

The ideal candidate for this position will have the following experience and qualifications:

• High School Degree is required

• Degree in Hospitality or related field is desired

• Health & Safety Certification

• 3 to 5 years of experience in Assistant Outlet Manager role with strong F&B background in hospitality or related industries

• Experience working in a multi-cultural environment

• Advanced knowledge of Microsoft Office Suite applications

• Strong communication and interpersonal skills

• Proficiency in English

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment

• Access to Learning & Development programmes and clear career pathways

• Opportunities for internal mobility within our global network

• Colleague discounts on food, beverage, and hotel stays worldwide

• Comprehensive healthcare and life insurance coverage

• Paid annual leave entitlement

• Performance-based incentives tailored to your role

• Competitive tax-free salary paid in UAE Dirhams (AED)