Malayan Flour Mills Berhad

Assistant Operations Manager (Tourism Industry)

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  2 hours ago
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Job Description

Company Background

Our client; a leading travel agency and trusted general sales agent with over 30 years of experience is looking for Assistant Operations Manager to join their team!

Job Responsibilities:

  • Assist the Operations Manager with day-to-day tasks, including scheduling, reporting, and maintaining operational efficiency across all departments.
  • Provide direct leadership and supervision to the ticketing, customer service, and business development teams. This includes coaching, mentoring, performance management, and ensuring team members have the resources and support to succeed.
  • Oversee the ticketing process for flights, ensuring accuracy, adherence to airline regulations, and meeting team performance goals.
  • Ensure exceptional customer service across all departments by setting standards, monitoring performance, and implementing improvements.
  • Work collaboratively with the business development team to develop and implement strategies for acquiring new clients and promoting the services.
  • Monitor and manage flight inventory to ensure availability and optimize sales.
  • Develop and implement training programs for the teams to stay updated on airline regulations, travel industry trends, airline's latest offerings.

Job Requirements:

  • Diploma/ Bachelor's Degree in Business Administration/ Tourism Management or any related field.
  • Minimum 5+ years of experience in travel agency operations or related field.
  • Strong understanding of airline ticketing procedures and regulations
  • Excellent leadership and management skills with a proven track record of motivating and developing teams.
  • Proven ability to develop and maintain positive relationships with clients and internal teams.
  • Excellent communication, interpersonal, and problem-solving skills

Job Details:

  • Permanent employment
  • Working hours : Mon - Fri (9am 5pm) & Sat (9am - 1pm)

Qualified and interested candidates may apply online or email your updated resume to siti@talentrecruit.com.my.

Only shortlisted candidates will be notified.

Consultant in charge : Siti - 0192032434 (Whatsapp)

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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