Job Description

• Assist leadership team in achieving labor and revenue Goals.
• Assists in the oversight of the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards.
• Assists with the effective execution of action plans to enhance profitability.
• Maintains uniform standards and a professional appearance for all Team Members.
• Consistently provides professional, friendly and engaging service to Guests and team members.
• Collaborates on a daily basis with team members on ways to improve productivity.
• Works hand in hand with hourly team members giving guidance.
• Assist in fine tuning schedules prior to posting.
• Assist Tech Services- when needed- to ensure all equipment is working properly.
• Works with Operations Manager to ensure Property Maintenance exceeds standards.
• Assist in ensuring front-line team member reviews are completed efficiently and in a timely manner.
• Actively works to promote the retention of our quality Team Members.
• Works to become proficient in all of our systems and processes (Aloha, Sacoa, Sync, etc.).
• Assist in development of team members into future leaders.

Requirements

Physical Requirements:

• Standing for long periods of time with frequent bending and turning.
• Must be able to lift 40 lbs.
• Ability to work in a fast-paced environment.
• Ability to withstand extreme hot/cold temperatures.
• Ability to flex schedule as needed.

Standard Company Expectations:

• TABC certification required.
• Food Service Manager certification required.
• Goes beyond the normal expectations without compromising the company mission, vision and values.
• Demonstrates the ability to be courteous and accountable in all situations.
• Responds to Guests’ special requests in a courteous and accountable fashion.
• Monitors the consistency of the product provided to all guests.
• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
• Cooperates with all team members when assigned additional tasks and listens to others with compassion.
• Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
• Maintains uniform standards.