FCP Euro

Assistant Operations Manager

FCP Euro  •  $70k/yr  •  Mesa, AZ (Onsite)  •  20 days ago
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Job Description

As an Assistant Operations Manager, you’ll be at the forefront of our Fulfillment Center, leading teams and driving operational excellence. Reporting to the Operations Manager, you will play a key role in developing team leads and front-line employees, ensuring Key Performance Indicators (KPIs) are consistently met, and fostering a high-performance, safety-first culture. You'll be essential as you oversee daily operations, implement process improvements, and deliver outstanding customer and employee experiences.

FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.

Responsibilities and Duties

Operational Execution & Performance

  • Drive daily operations to meet or exceed KPIs, including volume, on-time shipments, quality, and productivity targets
  • Ensure Service Level Agreements (SLAs) are consistently achieved through effective planning and execution
  • Monitor workflow, identify gaps, and take proactive action to maintain operational efficiency

Team Leadership & Development

  • Lead, coach, and develop Team Leads and front-line employees, building a strong leadership pipeline
  • Foster a positive, feedback-driven culture focused on accountability, collaboration, and continuous learning
  • Support recruiting, interviewing, and onboarding efforts to build and retain high-performing teams

Safety & Compliance

  • Champion a safety-first culture by enforcing company policies and promoting safe work practices
  • Ensure compliance with all safety standards and regulatory requirements
  • Proactively identify and mitigate workplace risks

Process Optimization & Continuous Improvement

  • Drive initiatives that improve safety, quality, cost, and delivery performance
  • Implement and standardize processes across shifts to increase efficiency and consistency
  • Partner cross-functionally with teams such as Inventory Control, HR, and Engineering to solve problems and enhance operations


What Success Looks Like

  • Consistently meeting or exceeding KPIs across safety, quality, and delivery
  • Building a strong, engaged team with clear development progression
  • Identifying and implementing measurable process improvements within the first 6–12 months


Experience and Skills

  • 3+ years of experience in Distribution Center leadership or operations management
  • Proven ability to lead and develop front-line teams in a fast-paced environment
  • Data-driven mindset with experience using metrics to drive performance improvements
  • Experience with Warehouse Management Systems (WMS) and quality initiatives
  • Strong communication, problem-solving, and decision-making skills
  • Proficiency in Google Workspace or Microsoft Office tools
  • Flexibility to support multiple shifts, including evenings, weekends, and peak periods


Benefits and Perks

  • Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
  • Company HSA contribution
  • 120 hours of Paid Time Off (PTO) and 40 hours of Paid Sick Time, plus Company Holidays
  • 401(k) with company contribution and match
  • Employee discount on our catalog of European car parts


Compensation
This is an exempt salaried role with a base salary of $70,000–$80,000, and a total compensation opportunity of $75,400–$85,400 annually

FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

FCP Euro

About FCP Euro

FCP Euro was established by Harry & Kathy Bauer in 1986 as a small brick and mortar auto parts store in Groton, CT. Transitioned to an online store in 2001 by their son Nick Bauer & friend Scott Drozd, we have grown to become a leading eCommerce provider of Genuine, Aftermarket, OEM, and Performance parts for European cars. Throughout our journey the company’s values have remained the same: sell only the highest quality replacement parts, provide unparalleled customer service, and offer the do it yourself enthusiast technical support to help fix and maintain their vehicles.

Today, FCP Euro has grown to over $200 million in annual sales funded through the continuous reinvestments of its profits. On our website, we maintain a sharp focus on high-quality parts of all quality tiers. We’ve committed ourselves to building a culture of service, quality, and continuous improvement - because we know that if our employees care deeply about our products, it will be reflected in what our customers receive. In Milford, CT, our total of 100,000 square feet FCP Euro Distribution Center space between two locations stocks over $15 million of inventory on our shelves. We've also recently launched our new Mesa, AZ location just southeast of Phoenix. Our newest warehouse brings the best FCP Euro can offer to serve the Western US. The 146,000-square-foot building offers the latest packing technology and a bespoke layout to ensure order volume is always fast, efficient, and accurate. Allowing us to boast "Coast-to-Coast Shipping in 3-Days or Less"

Everything sold by FCP Euro is backed by an industry-leading comprehensive, Lifetime Replacement Guarantee - including wear and tear items like wiper blades, brake pads, and more. We can do this because we’ve spent over a decade tirelessly cataloging our own products with precise and accurate fitment data, checking the quality of every single brand line and part, and constant development by our products team.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Milford, Connecticut
Year Founded
1986
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