DBS Bank

Assistant Officer, Telemarketing Personal Loan Sales, Cards & Unsecured Loans, Consumer Banking Group

DBS Bank  •  Taiwan, TW (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

  • Engage with potential customers through outbound telemarketing calls to promote and sell the bank's consumer banking products and services
  • Provide excellent customer service and address customer inquiries and concerns effectively
  • Achieve and exceed individual and team sales targets by converting leads into successful sales
  • Maintain accurate records of customer interactions and sales activities in the bank's customer relationship management (CRM) system
  • Collaborate with the marketing team to identify and implement effective sales strategies and campaigns
  • Stay up-to-date with the bank's product offerings, policies, and procedures to provide accurate information to customers

Requirements

  • Minimum 1-2 years of experience in a telemarketing or sales role, preferably in the banking or financial services industry
  • Strong communication and interpersonal skills, with the ability to engage and persuade customers effectively
  • Excellent problem-solving and customer service skills, with the ability to handle customer inquiries and concerns efficiently
  • Proficient in using computer systems and customer relationship management (CRM) software
  • Ability to work in a fast-paced, target-driven environment and meet individual and team sales goals
  • Commitment to continuous learning and professional development

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Taipei Hub - 1F

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

DBS Bank

About DBS Bank

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1968
Website
dbs.com
Social Media