You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here’s your opportunity to help our people make a big impact
In this role, you'll:
Working as part of a supportive team, you’ll help deliver workforce planning, scheduling support, real‑time monitoring, and performance reporting in a high‑volume, multi‑channel contact centre environment.
In this role, you’ll support rosters and planning cycles, monitor workforce data, prepare reports, and share performance insights that help the business make informed decisions. You’ll also provide important analytical and administrative support, with opportunities to build your skills in data analysis, reporting, and operational planning.
For more information on this position and business unit, view the and information pack
About you
Your strong organisational skills, attention to detail, and interest in data, gained through contact centres, operational support, or coordination roles, will help you manage competing priorities and deliver accurate, high‑quality work.
You’re known as proactive, collaborative, and adaptable, with the ability to communicate clearly, work well with others, and solve problems as they arise. You’re comfortable using Excel, data reporting, real‑time monitoring, and workforce planning tools, and you enjoy contributing to a positive, fast‑paced team environment.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry everyday.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Sunday 10th May 2026.
For more information about this role, please contact ANGELA.PETROU@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Hybrid
ANSTO is one of Australia’s largest public research organisations and custodian of much of our country’s important science infrastructure, including the OPAL nuclear research reactor, the Australian Synchrotron, accelerators, cyclotrons and neutron beam instruments.
More than 1000 scientists, engineers and experts work at ANSTO to answer the significant environmental, medical and industrial questions using nuclear techniques.
ANSTO’s international collaborations, including partnerships with the European Organization for Nuclear Research (CERN), ensure Australian scientists are connected to a global network of experts and research projects.
As part of enabling a strong national collaborative network, ANSTO is connected with all Australian and New Zealand universities through the Australian Institute of Nuclear Science and Engineering (AINSE), providing researchers access to Australia’s nuclear science, technology and engineering expertise and landmark infrastructure.
On average, ANSTO accommodates over 1800 visiting researchers from other Australian and international research organisations each year.
https://www.ansto.gov.au/social-media-terms-of-engagement
