Job Description

Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation. We provide inpatient and outpatient care for people at every point in their journey from illness or injury to the most advanced state of recovery they can achieve. Our Mission: To enhance health, maximize function, and transform lives. Our values: Integrity, Compassion, Accountability, Respect and Excellence. These values guide us in providing quality patient care and transforming the lives of our patients.

The Assistant Nurse Manager supports the Nurse Manager in overseeing the daily operations of the rehabilitation nursing units at Gaylord Hospital. This role provides operational and clinical leadership and promotes high-quality, patient-centered care. The Assistant Nurse Manager collaborates with interdisciplinary teams to enhance patient experience, staff engagement, and operational efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operational Leadership

• Supports daily operations of rehabilitation nursing units
• Assists Nurse Manager with staffing coordination and workflow oversight
• Provides frontline leadership and acts as a clinical resource
• Monitors patient flow and throughput
• Addresses operational issues and escalates when appropriate
• Assists with implementation of unit-based initiatives and process improvement

Patient Experience & Service Recovery

• Conducts proactive patient and family rounding
• Addresses patient and family concerns in real time
• Performs service recovery and follows up on identified issues
• Collaborates with interdisciplinary team to improve patient experience
• Monitors trends and communicates opportunities for improvement

Quality & Regulatory Compliance

• Performs quality audits on a routine and as-required basis
• Monitors adherence to policies, procedures, and standards
• Participates in performance improvement initiatives
• Supports regulatory readiness and compliance activities
• Promotes a culture of safety and accountability

Staff Supervision & Development

• Provides direct oversight of PCTs and MTs
• Participates in interviewing and hiring of staff
• Assists with onboarding of new employees
• Coordinates orientation schedules
• Assigns and supports preceptors
• Monitors orientation progression and competency completion
• Provides coaching, mentoring, and performance feedback
• Supports staff engagement and retention initiatives

IT IS ICARE

• Innovation: Embracing creativity and new ideas to improve processes and outcomes.
• Teamwork: Collaborating effectively with others to achieve shared goals and objectives.
• Inclusion: Fostering an environment where everyone feels valued and supported.
• Safety: Prioritizing the well-being and security of patients, individuals and communities.
• Integrity: Acting with honesty and transparency in all interactions and decisions.
• Compassion: Showing empathy and kindness towards others, especially in challenging situations.
• Accountability: Taking responsibility for actions and outcomes, ensuring reliability and trust.
• Respect: Treating others with dignity and consideration, valuing their perspectives and contributions.
• Excellence: Striving for the highest quality in performance and achievements.

SUPERVISORY RESPONSIBILITIES

Direct supervision of Patient Care Technicians (PCTs) and Monitor Technicians (MTs) on the rehab units. Provides oversight of assigned staff, including coaching, onboarding, orientation coordination, and performance feedback. Assists Nurse Manager with staff development and engagement.

QUALIFICATIONS

• Bachelor of Science in Nursing (BSN) required
• Minimum three (3) years of nursing experience required.
  
• Current Registered Nurse license in the State of Connecticut (adjust if needed)
  
• BLS certification required
  
• Leadership certification preferred (optional)
• Rehabilitation nursing experience preferred.
  
• CRRN certification preferred
• Prior leadership, charge nurse, or supervisory experience preferred

OTHER QUALIFICATIONS

• Ability to work flexible hours to meet operational needs
  
• Participation in committees and leadership meetings as assigned
  
• Acts in Nurse Manager role in their absence

Gaylord nursing units offer a variety of skills such as:

Milne Units: Step down/progressive care unit of level of care includes:

• Continuous telemetry monitoring
• Ventilator support and weaning
• LVAD patient population
• Heart Transplant population

Lyman 1 & Hooker 1: Medical Units offer skills such as:

• Stroke
• Complex wounds
• Telemetry
• Pulmonary care

Lyman 2 & Hooker 2: Specialty Units are CARF Accredited with a focused patient population:

• Traumatic Brain Injury
• Stroke
• Spinal cord Injury

BENEFITS TO WORKING AT GAYLORD INCLUDE:

• Voted top 100 workplaces in CT in 2021, 2022, and 2023!
• Certified Great Place to Work 2024 and 2025!
• Competitive rate of pay & benefit packages
• State of the art technology and newly renovated nursing units with ceiling lifts
• Comprehensive orientation programs
• PCT Clinical Ladder advancement programs
• Tuition reimbursement & scholarship opportunities
• Free parking, beautiful & safe campus
• Comprehensive benefits package and generous PTO
• Extensive Reward & Recognition Programs
• Collaborative and supportive work environment
• Office of Integrative Medicine offerings to support our employees & patients

APPLY NOW & JOIN OUR DYNAMIC TEAM OF CAREGIVERS!

We Are An Affirmative Action Employer – M/F/D/V